Supervisor

Propark Mobility; Hartford (CT); On-site; USD 40,000 - 48,000; Part time

Benefits offered by this job

Free Parking

Flexible scheduling

Paid holidays

Wellness program

Job summary

Propark Mobility in Hartford, CT is seeking an Office Supervisor to lead front-line staff across mornings, evenings, and weekends, ensuring excellent customer service and smooth daily operations.

You will be responsible for training, scheduling, and evaluating staff, handling inquiries, and assisting with incident reports, while also maintaining equipment, uniforms, and supplies. Opportunities for growth and internal promotion are offered.

Qualifications

• Must have at least 1 year supervisory experience.
• Customer service experience beneficial.
• Experience in parking or hospitality preferred.

Responsibilities

• Lead staff to promote teamwork and a strong customer service environment.
• Respond to customer inquiries and handle complaints; assist with accident/incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Maintain equipment, uniforms, and supplies; assist local management with cataloging.
• Reconcile daily bank reports and ticket logs; identify discrepancies.
• Monitor cleanliness and safety; report issues to local management.
• Perform attendant or cashier duties as needed.

Skills

Customer service

Supervisory experience

Communication

Job description

Office Supervisor

Pay Rate $19.00 - $23.00 per hour

Job Type Part-time/Full Time

Location Hartford, CT

Shift & Schedule Mornings and Evenings, Weekends & Holiday

Must Have At least 1 year supervisory experience

Application Question(s)

• Do you customer service experience?
• Have you managed others?
• Have you worked in parking or hospitality?

What we're looking for*

• Help motivate and lead staff in promoting teamwork and a customer serviceenvironment.
• Respond tocustomer inquiries and complaints and assist with completing accident/incidentreports.
• Assist with training, scheduling, and evaluation ofstaff.
• Assistlocal managementwith maintainingand/or catalogingall equipment,uniforms, andsupplies.
• Reconcile daily bank reports and ticket logsand identifydiscrepanciesas applicable.
• Maintain log of field bank transactions, uniforms issued, and parkingviolators, as applicable.
• Monitor cleanliness and physical conditions atthe assigned facilitiesand reportanysafety or maintenance issues tolocal management.
• Perform attendant, or cashier duties asneeded.

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Wellness is provided according to city or state mandates
• For more information https//www.propark.com/careers/

Must haves

• You are at least 18 years old.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Good to haves

• Valet parking 1 year+
• Customer service 1 year+
• This list is not all-inclusive. The full job description will be provided at your interview.
• Free parking while on shift at your assigned Propark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.