Valet Captain - Urgently Hiring

Propark Mobility; New Haven (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free parking

Flexible scheduling

Paid holidays

Employee assistance program (EAP)

Job summary

Propark Mobility is hiring Valet Captains to provide courteous guest service at Yale New Haven Hospital, CT. You will park and retrieve vehicles safely, assist guests with luggage, and explain parking rates. This full-time role requires a valid license and a proactive, friendly attitude.

Join a fast-paced environment with opportunities for growth and a strong customer-service culture, including tips and a supportive team. Ability to stand for long periods and lift up to 50 lbs is beneficial.

Qualifications

• Must be 18+ years old.
• Valid driver’s license with at least 2 years of experience required.
• Energetic, outgoing and able to stand/walk for extended periods.
• Excellent communication and customer service skills.

Responsibilities

• Greet guests cheerfully and thank them at exit.
• Park and retrieve vehicles safely and promptly.
• Explain parking rates and retrieval procedures to guests.
• Open vehicle doors and assist with luggage when needed.
• Issue receipts and manage vehicle keys and locations.
• Report accidents or safety hazards to the local manager.

Skills

Customer service

Communication

Active and energetic

Supervisory aptitude

Education

Driver's license (2+ years)

Job description

Valet Captain

plus cash tip$!

Urgently Hiring

Valet Captain

Pay Rate: $17.90 per hour plus cash tip$!

Job Type: Full-time

Location: Yale New Haven Hospital, CT

Union: Local 443

Shift & Schedule: AM / PM / Weekdays / Weekends / Holiday

Must Have: 2 Years Drivers License

Applications will be accepted until job is closed.

Application Question(s)

• Do you have a valid driver's license (at least 2 years)?
• Do you have any parking or supervisory experience?

Propark Mobility is currently hiring Valet Captains for full-time and part-time opportunities to start immediately.

What we're looking for:

• Always cheerfully greet guests and sincerely thank them upon exit.
• Park and retrieving guest vehicles in a safe and timely manner.
• May be asked to perform cashier duties.
• Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
• Help the business by inspecting each vehicle before taking possession and following company guidelines.
• Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with.
• Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs.
• And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
• Issue ticket to customer upon arrival.
• Help the management team to guide and supervise the other parking valets
• Park and retrieve customer vehicles in a safe and timely manner.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Ensure all vehicles and keys are organized and in appropriate areas.
• Open all vehicle doors for guests. Assist with luggage when necessary. Open building doors for guests if applicable.
• Issue receipts upon customer's exit, as applicable.
• Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager.
• Inspect each vehicle before taking possession and follow company’s standard valet operating procedures.
• Always maintain a neat and orderly location, free of debris and trash, with clean windows void of unapproved company posters or decorative hangings.
• Provide the company’s standards of service with each customer including, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
• Assist customers with directions, and other inquiries.
• Maintain a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients.
• Always maintain a neat and clean appearance in adherence to company standards.
• Report any known accidents or violations of Company policy, safety hazards or any unusual occurrence to the local manager in a timely manner.

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Wellness is provided according to city or state mandates
• For more information: https://www.propark.com/careers/

Must Haves

• You are at least 18 years old.
• Ability to adapt to minimal to moderate noise levels
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Good To Haves

• Valet parking: 1 year+
• Customer service: 1 year
• This list is not all-inclusive. The full job description will be provided at your interview.
• Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation