Supervisor

Zadig&Voltaire; California (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Zadig & Voltaire in San Diego's UTC Boutique seeks a Sales Supervisor to drive store performance and lead the team in the GM/AGM's absence. You will ensure exceptional customer service, execute daily tasks, and uphold brand standards.

You will support sales goals, participate in training, and leverage CRM to boost client relationships while maintaining a inviting, well-merchandised store environment.

Qualifications

• High School Diploma required; Associate or Bachelor's degree preferred.
• Minimum 1 year of experience in sales or retail.
• Experience leading a small team is a plus.

Responsibilities

• Lead your team to meet and exceed store sales targets as directed by the GM/AGM.
• Maintain a strong floor presence to maximize selling opportunities.
• Deliver personalized client service aligned with brand standards.
• Drive client development through data collection and relationship building.
• Support marketing initiatives and product launches.
• Utilize CRM to enhance the client journey and experience.
• Keep the store clean, organized, and welcoming to customers.
• Maintain visual standards and comply with company policies.
• Assist with training and development of teammates as needed.

Skills

Customer sales

Meet sales targets

Team management

Training

CRM

Communication

Attention to detail

Multitasking

Client development

Education

High School Diploma

Associate or Bachelor's degree

Tools

POS systems

Microsoft Office

Google Docs

Job description

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms. Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer

About the Role

As a Sales Supervisor at Zadig & Voltaire's San Diego UTC Boutique, you will play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.

Responsibilities

• bilities
  Lead your team to meet and exceed store sales targets as directed by
• the GM/AGMMaintain a strong floor presence to maximize selling opp
• ortunitiesEnsure a consistent positive and rewarding client
• experienceDeliver personalized customer service in line with brand values and
• standardsSupport key business initiatives and produc
• t launchesDrive clientele development through customer data collection and relationshi
• p-buildingLeverage marketing tools to engage clients and b
• oost salesUtilize CRM technology to enhance client journey and
• experienceStay informed and passionate about the luxury fashion industry and mar
• ket trendsEnsure the store is clean, organized, and welcoming to
• customersMaintain visual standards and ensure compliance with all compan

y policies
Note: This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to support business operations and t
eam success.

Qualifications

• High School Diploma required; Associate or Bachelor’s
• degree preferredMinimum 1 year of experience as a
• r

Required Skills

• Proven success in customer/clientele sales and meeti
• ng performance goalsCommitment to delivering exceptional customer service and ex
• ceeding expectationsExperience in team management, training, and pe
• rformance techniquesAbility to manage priorities, multitask, and maintain
• attention to detailStrong verbal and written communication and
• interpersonal skillsFamiliarity with retail POS systems, (Y2) Microsoft Off
• ice, and Google DocsComfortable using technology to support sales and enha

nce customer ser

Preferred Skills

• Passion for the conte
• mporary / luxury fashionPositive, proactive, a
• nd collaborative mindsetFlexible, respons
• ible, and self-motivated

Equal Opportunity Statement
Zadig & Voltaire is an equal opportunity employer committed to diversity and inclusivity.