Supervisior, Patient Services - Full Time - Day

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 51,000 - 62,000; Full time

Job summary

Hackensack Meridian Health is seeking a Supervisor, Patient Services to oversee diet aides in the Pavilion and Women and Children's kitchens. You will delegate tasks, train staff, enforce grooming standards, and contribute to patient menu/service improvements.

The role requires supervisory experience in hospital food service, adherence to sanitation standards, and collaboration with the Operations Manager to ensure quality presentation and dietary compliance across trays.

Qualifications

• Supervisory experience in hospital or similar food service environment.
• Knowledge of sanitation and safety standards.

Responsibilities

• Schedule biweekly staffing, vacation planning and holiday coverage.
• Train and cross-train staff, ensure fair work distribution and growth.
• Maintain sanitation and safety standards across kitchens.

Education

Associate's degree in food management or equivalent; or High School diploma, GED, and 10 years supervisory experience from a hospital/food service environment

Bachelor's degree in food management or equivalent

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor, Patient Services is responsible for supervision of all diet aides in the Pavilion and Women and Children's kitchens. Delegates tasks to the aides in assigned areas, including training, coaching, and evaluating. Ensures that uniform and grooming standards are enforced. Contributes to implementation of patient menu / service improvements.

Responsibilities

A day in the life of a Supervisor, Patient Services at Hackensack Meridian Health includes:

• Performs the biweekly scheduling including the vacation planning and distribution of holidays and personal days and ensures proper coverage.
• Maintains daily assignment schedule and reassigns staff as necessary according to ability. Trains and ensures fair work distribution, and makes sure all staff is cross trained to attain job satisfaction and growth.
• Maintains standards for sanitation and safety.
• Reports mechanical deficiencies to the Operations Manager. Places work orders as needed.
• Takes responsibility in conjunction with the sous chef that the food has the proper presentation, portioning, taste, dietary compliance and consistency.
• Maintains temperature of freezers, refrigerators, and dishwashing machines to ensure food and patient safety in conjunction with Sous Chef.
• Holds daily communication meetings to keep the staff well informed al all activities important to our department within the campus.
• Checks random patient trays for accuracy, to patient diet, and menu order so nothing are forgotten, to increase patient satisfaction or as requested.
• Oversees and makes sure that the tray line starts on time and all tickets are completed.
• Assures that all personnel follow established procedures for presentation.
• Adheres to the standards identified in the Medical Center's Organizational & Managerial Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Associate's degree in food management or equivalent; or High School diploma, general equivalency diploma (GED), and/or GED equivalent programs and 10 years supervisory experience from a hospital or similar food service environment; or other A.A.S. degree with 5 years supervisory experience from a hospital or similar food service environment.

Education, Knowledge, Skills And Abilities Preferred

• Associate's degree in food management preferred.
• Bachelor's degree in food management or equivalent strongly preferred.
• Proficiency in computer skills.

Licenses And Certifications Required

• Food Safety and Sanitation Certification or ServSafe Certification or Certified Food Safety Manager.

Compensation

Minimum rate of $56,430.40 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility