Supervising Animal Care Attendant

County of Orange/ OC Animal Care; Tustin (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

A forward-thinking organization is seeking a Supervising Animal Care Attendant to lead a dedicated team in providing exceptional care for animals. This role involves overseeing shelter operations, training staff, and ensuring compliance with animal welfare standards. The ideal candidate will have a strong background in animal care, leadership experience, and excellent communication skills. Join a committed team that works tirelessly to improve the lives of animals in the community and make a meaningful impact every day. If you are passionate about animal welfare and have the skills to lead, this opportunity is perfect for you.

Qualifications

• 3 years of experience in an Animal Shelter or Humane Society.
• 1 year of leadership experience in a relevant field.

Responsibilities

• Oversee daily operations of Animal Care Attendants.
• Conduct performance evaluations and training for staff.

Skills

Animal Care

Leadership

Customer Service

Problem-Solving

Communication Skills

Technical Expertise

Education

High School Diploma

Experience in Animal Shelter

Tools

Chameleon Software

Microsoft Word

Microsoft Outlook

Job description

DEADLINE TO APPLY
This recruitment will close on Thursday, June 5, 2025, at 11:59 PM (PT). Qualified applicants are encouraged to apply immediately.

To apply to this recruitment, you must submit your application through governmentjobs.com or clicking on the following link:

https://www.governmentjobs.com/careers/oc/jobs/4898129-0/supervising-animal-care-attendant

We do not accept resumes in lieu of applications.

THE OPPORTUNITY

The Supervising Animal Care Attendant provides day to day planning and direction of Animal Care Attendants and Senior Animal Care Attendants. The Supervising Animal Care Attendant oversees all Animal Shelter operations during the absence of the Shelter Manager, including representing the Manager in dealing with citizens, governmental officials and other agencies.

Additional duties and responsibilities include, but are not limited to, the following:

Plans and directs, on a day-to-day basis, the work of all Animal Care Attendants in the processing and care of impounded animals
Prepares performance evaluations of staff supervised to include counseling employees and, when necessary, recommending proper disciplinary action
Trains and develops assigned subordinate staff and volunteers assigned to Kennel Services Unit
Interprets Kennel Services policies, procedures and appropriate governmental statutes, laws and ordinances to subordinate staff as well as to citizens, governmental officials and private agencies
Verifies all information input into the computer system is correct for legal retention
Performs inspection of the facility continuously for cleanliness and proper care and housing of all animals
Prepares schedules and approves time-off requests
Assists in the interviewing and selection of new employees
Prepares reports and correspondence relevant to Kennel Services during periods while in charge

OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends and holidays. Incumbents may be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages.

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES

The ideal candidate will possess three (3) years of experience in an Animal Shelter, Humane Society or high-volume hospital and one (1) year of leadership experience.

Experience working with the Chameleon computer software program is highly desirable but not required.

In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:

TECHNICAL EXPERTISE

• Working with computers and computer programs such as Chameleon, Microsoft Word and Outlook and is able to read, understand, and implement academic material
• Demonstrating strong writing skills
• Working knowledge of the animal control or animal welfare industry
• Working experience in animal behavioral evaluation or assessment
• Handling of domestic or wild animals including maintenance and care
• Maintaining sufficient content and knowledge to perform all aspects of the job effectively

ORAL COMMUNICATION & WRITING SKILLS

• Exchanging accurate and concise information with others both orally and in writing
• Relaying confidence when communicating information; clearly and concisely composes written documents to convey information with accuracy
• Following written and oral instruction effectively
• Interpreting and applying oral/written instructions
• Listening actively to others for full understanding of what is being communicated
• Communicating with members of the public in a variety of situations displaying social skill, awareness, and tact

CUSTOMER SERVICE & PROBLEM-SOLVING SKILLS

• Providing courteous and professional customer service to all clients
• Applying knowledge of principles and processes for providing customer and personal services including complex problem solving to manage stressful situations effectively
• Applying knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Anticipating and meeting customer (internal/external) needs in all situations

ORGANIZING & PLANNING SKILLS

• Demonstrating organizing and planning skills to ensure high productivity and efficiency
• Working independently and managing time to effectively prioritize multiple and competing tasks
• Meeting departmental and project goals and deadlines by prioritizing workload and projects

LEADERSHIP SKILLS

• Managing and guiding group efforts effectively by influencing, motivating, guiding and directing others toward meeting business objectives
• Selecting, supervising, training and evaluating staff

MINIMUM QUALIFICATIONS

Click here for the complete classification description for Supervising Animal Care Attendant including the minimum qualifications.