Superintendent II

Beacon Management; New York (NY); Hybrid; USD 1 - 120,000; Full time

Benefits offered by this job

Paid Holidays

Vacation

Sick time

401k

Medical, Dental, and Vision benefits

FSA

Voluntary Benefit Programs

Job summary

The Lightstone Group is seeking a Superintendent to oversee maintenance and resident services at 365 Bond Street, NY. You will supervise staff, manage budgets and ensure timely, quality repairs and make-readies.

Responsibilities include organizing inventory, coordinating with contractors, maintaining safety standards, and reporting on maintenance performance to property management. A strong customer-service orientation and technical maintenance background are essential.

Qualifications

• Experience managing property maintenance and staff; residential property management experience preferred.
• Valid driver’s license and proof of auto insurance; driving record must meet eligibility requirements.
• Strong customer service skills and ability to build rapport with residents and staff.
• Analytical ability, problem solving and strong organizational skills.
• Accuracy and attention to detail; ability to handle multiple priorities.
• Able to meet deadlines and available after hours for emergencies.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office products.
• Experience with vertical and horizontal heat pump troubleshooting and repair.

Responsibilities

• Oversee and perform routine and preventive maintenance to protect property integrity.
• Supervise and train maintenance personnel; assist budget planning and cost control.
• Maintain records of expenses, inventory and maintenance; monitor spend.
• Ensure make-ready repairs are completed on schedule; correct issues within 24 hours when possible.
• Develop grounds maintenance, snow plowing and cleaning specifications; organize shop inventory.
• Conduct safety meetings and uphold safety standards; monitor physical condition of property.
• Hire, train, supervise and evaluate staff; manage on-call rotation for emergencies.
• Coordinate with contractors and vendors; ensure contracts and insurance requirements are met.

Skills

Management experience

Customer service

Communication

Analytical ability

Attention to detail

Deadline orientation

Written communication

Verbal communication

HVAC troubleshooting

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management 365 Bond - Brooklyn NY, Brooklyn, NY, US

30+ days ago Requisition ID: 2089

Salary Range: $1.00 To $120,000.00 Annually

If you're hardworking and take pride in a job well done, then you should bring your expertise to the Lightstone Group. As a Superintendent every day is rewarding! Our current opening is for 365 Bond Street, NY 11101.

Lightstone provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Various benefits include:

• Paid Holidays
• Vacation
• Sick time
• 401k
• Medical, Dental, and Vision Benefits; FSA; Voluntary Benefit Programs, and more!

The Superintendent will oversee and perform all routine and preventive maintenance in order to maintain the physical integrity of the community. Supervise and train maintenance personnel, handle budget planning and monitor, in partnership with the community manager, effective cost control procedures to insure budget compliance in the maintenance department.

• Assist in developing, planning and implementing the budget to include charting the overall financial performance of the maintenance department.
• Handle recordkeeping and reporting responsibilities on a daily, weekly and monthly basis.
• Maintain accurate records of expenses, inventory and supply management.
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations. Report all major repairs and requisitions to manager prior to any expenditure of funds.

Maintenance/Customer Service

• Oversee customer service and resident relations. Institute and manage systems for effectively handling service requests.
• Perform, delegate, oversee and inspect all maintenance tasks.
• Ensure that all make ready repairs and services are completed correctly and on schedule. Correct situations within 24 hours when possible.
• Develop specifications for grounds maintenance, snow plowing and cleaning completed by staff and/or outside contractors.
• Organize maintenance shop, keeping inventory of equipment, tools and supplies.
• Conduct regularly scheduled safety meetings with staff. Maintain safety standards. Maintain awareness of the physical condition of the property and immediately correct unsafe conditions.
• Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status and work in progress etc.

Staff Management:

• Hire, train, motivate, coach, develop, supervise, discipline and recommend termination of staff in order to achieve the operational goals of the property.
• Oversee and participate in the on-call rotation to ensure 24 hour emergency maintenance service and response.
• Research, recommend and hire maintenance contractors and vendors, as necessary, and oversee their work.
• Ensure contracts, scope of work and insurance requirements are satisfied before allowing any work to begin. Oversee the project and release of payment upon completion.

Qualifications:

• Previous management experience that includes plumbing, electrical, HVAC, carpentry, locksmithing and staff supervision. Residential property management experience preferred.
• Current, Valid driver’s license and proof of auto insurance – driving record must meet eligibility requirements
• Customer service skills and the ability to develop a rapport with the residents and community staff.
• Analytical ability, problem solving and organization skills.
• Accuracy and attention to detail. Ability to handle multiple priorities.
• Ability to meet deadlines and must be available on an as-needed basis for after hours and on-call emergency services.
• Written and verbal communication skills.
• Proficiency with Microsoft Office Products.
• Vertical and Horizontal Heat Pump troubleshooting and repair experience