Superintendent, Field Operations

American Water; Short Hills (NJ); On-site; USD 71,000 - 118,000; Full time

Benefits offered by this job

401(k) plan

Employee Stock Purchase Plan

Medical, dental & vision coverage

Paid time off

Job summary

American Water seeks a Superintendent, Field Operations to supervise day-to-day water and wastewater operations in accordance with company policies and all applicable laws and regulations.

You will lead regional construction, operations and maintenance, ensure efficiency and profitability within budget, train personnel in safety and quality, obtain permits, and support business development while fostering diversity and open communications across teams.

Qualifications

• Minimum 2-5 years experience in operations.
• Bachelor's or equivalent experience preferred.
• High School Diploma or GED required.
• Must have a valid driver's license.
• Water and/or wastewater certification is a plus.
• Field utility experience is highly preferred.
• Previous experience managing a team is preferred; union workforce experience a plus.

Responsibilities

• Supervise and coordinate regional construction, operations, and maintenance within budget.
• Assure policies, procedures, programs and performance are adhered to for efficiency and profitability.
• Train and develop personnel in operational integrity (quality, environment, health and safety).
• Obtain all required permits and licenses for compliance.
• Handle customer service related issues as needed.
• Lead and coach employees; promote diverse workforce and open communication.
• Collaborate with functional leads to mitigate business risks and support pricing and business opportunities.

Skills

Knowledge of water regulations

Operations management

Education

Bachelor's degree or equivalent experience

Job description

Job Description

Job Title: Superintendent, Field Operations

Posting Start Date: 8/17/26

Position Information

$70,690 to $118,100

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

Primary Role

Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)


• Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)


• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)


• Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)


• May be involved in customer service related issues. (10%)


• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)


• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge/Skills

Knowledge of the regulated water business and the regulations impacting the business. Knowledge of process and operational areas.

Experience/Education

• Minimum 2-5 years experience in operations.


• Bachelors or equivalent experience preferred.


• High School Diploma or GED required


• Must have a valid driver's license


• Water and/or wastewater certification is a plus


• Field utility experience is highly preferred


• Previous experience managing a team is preferred


• Previous experience managing a Union workforce is preferred

Travel Requirements

Local and occasional regional travel.

Work Environment

• Position will be based out - 167 John F Kennedy Pkwy, Short Hills, NJ 07078


• Position will be Monday-Friday, 7:30am-4pm


• On-call responsibility


• Indoor and outdoor environment. 24/7 operations.

Competencies

• Manages Complexity


• Ensures Accountability


• Directs Work


• Develops Talent


• Builds Effective Teams


• Balances Stakeholders