SUN DAY RED - Specialist Collections & New Accounts

Global Sports Jobs Limited; San Clemente (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health and wellness

Performance bonuses

Product discounts

Holidays and paid time off

Job summary

Global Sports Jobs Limited is seeking a Specialist, Collections and New Accounts based in the Sun Day Red office in San Clemente. You will onboard customers, manage master data, and support credit decisions across domestic and international accounts.

The role requires 3+ years in credit or onboarding, strong Excel skills, and ability to collaborate across Sales, Finance, Tax, Customer Service, and Supply Chain. Travel to TaylorMade office may be required; onsite work environment.

Qualifications

• 3+ years of experience in credit, onboarding, customer master data management, or financial operations.
• Knowledge of commercial credit principles, onboarding, and risk assessment.
• Strong analytical, organisational, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in Excel and business systems.
• Strong written and verbal communication across departments.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Manage onboarding and setup of domestic and international customers, distributors, and partners.
• Maintain customer master data and account information in ERP and related systems.
• Review applications, financial information, trade references, and credit reports to support credit decisions.
• Support international account administration, compliance, and credit reviews.
• Verify tax, resale, and regulatory documentation for compliance and data integrity.
• Prepare and maintain reporting on onboarding, credit administration and performance.
• Drive process improvements to enhance efficiency, accuracy, and scalability.

Skills

Attention to detail

Analytical skills

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

ERP systems

Avalara

Credit reporting tools

Job description

About the Role

Based in the Sun Day Red office in San Clemente, the Specialist, Collections and New Accounts acts as a key partner in supporting Sun Day Red's growth through customer onboarding, credit administration, and customer master data governance. The role ensures that domestic and international customer accounts are established and maintained in alignment with company policies, compliance requirements, and credit standards. Working cross-functionally with Sales, Finance, Tax, Customer Service, and Supply Chain, the Specialist drives operational excellence, mitigates risk, and supports a seamless customer experience.

Key Responsibilities

• Manage the onboarding and setup of domestic and international customers, distributors, and business partners.
• Maintain customer master data and account information within ERP and related business systems.
• Review customer applications, financial information, trade references, and credit reports to support credit decisions and risk management.
• Support international account administration, compliance requirements, and credit reviews.
• Verify tax, resale, and regulatory documentation to ensure compliance and data integrity.
• Prepare and maintain reporting related to customer onboarding, credit administration, and operational performance.
• Drive process improvements that enhance efficiency, accuracy, and scalability.

Required Experience & Qualifications

• 3+ years of experience in credit, customer onboarding, customer master data management, or financial operations.
• Knowledge of commercial credit principles, customer onboarding, and risk assessment.
• Strong analytical, organisational, and problem-solving skills.
• Excellent attention to detail and commitment to accuracy.
• Proficiency in Microsoft Excel and business systems.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across multiple departments.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Preferred Skills

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience supporting international customers and distributors.
• Experience with ERP systems, Avalara, and credit reporting tools.

Workplace

• Onsite role.
• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Travel to the TaylorMade office required as needed.

Salary

• Expected hourly base pay range: $27.00 - $29.00.
• Base compensation is determined by factors including position scope, job-related knowledge, education, skills, experience, and work location.

Benefits & Perks

• Additional benefits such as health and wellness, performance bonuses, product discounts, holidays, and paid time off may be offered in accordance with company plans.