Summer Risk Solutions Ops Analyst Intern

The Hanover Insurance Group, Inc.; Massachusetts; On-site; USD 30,000 - 39,000; Full time

Job summary

The Hanover Insurance Group is offering a 10-week Risk Solutions Operations Business Analyst Intern opportunity in Massachusetts. You will analyze insurance data, support dashboards, and participate in cross-functional projects aimed at improving operations.

The role emphasizes data-driven insights, collaboration with leaders, and a final capstone presentation to management. Ideal candidates are enrolled in a bachelor’s or advanced degree program with a 3.0+ GPA, proficient in Excel, and

Qualifications

• Enrolled in a bachelor’s or advanced degree program.
• GPA of 3.0 or higher preferred.
• Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus.

Responsibilities

• Analyze insurance data (claims, policies, customer feedback) to identify patterns.
• Assist in developing dashboards and reports using Excel, Power BI, or Tableau.
• Map workflows and identify process inefficiencies to support improvements.
• Develop account loss trend analysis and contribute to risk insights.
• Support research and development of Risk Solutions resources and reports.
• Assist Operations with assigned projects and complete capstone work for senior management.

Skills

Analytical skills

Problem solving

Communication

Education

Bachelor’s degree program in progress

GPA 3.0+

Tools

Excel

Power BI

Tableau

SQL

Job description

The Hanover Insurance Group is offering a 10-week Risk Solutions Operations Business Analyst Intern opportunity in Massachusetts. You will analyze insurance data, support dashboards, and participate in cross-functional projects aimed at improving operations.

The role emphasizes data-driven insights, collaboration with leaders, and a final capstone presentation to management. Ideal candidates are enrolled in a bachelor’s or advanced degree program with a 3.0+ GPA, proficient in Excel, and