Summer Program Manager

Wasatch Adaptive Sports; Salt Lake City (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k plan with employer contribution

Medical, vision, and dental plans

Snowbird season pass

Paid time off

Professional development opportunities

Industry perks

Performance-based compensation

Job summary

Wasatch Adaptive Sports in Salt Lake City is seeking a Summer Program Manager to lead the seasonal program operations, staff development, and participant-centered experiences. You will align activities with WAS mission and collaborate with the Program Director and senior team to execute a cohesive Summer program across cycling, paddling, and related activities.

The role emphasizes safety, accessibility, and high-quality delivery, with responsibilities ranging from hiring and training to

Qualifications

• Minimum 3–4 years of job-related experience.
• Minimum 2–3 years of management experience supervising instructors or staff.
• Current Utah driver’s license and clean driving record.
• Must be at least 21 years of age.
• Experience teaching and training instructors in adaptive outdoor recreation.
• Experience working with individuals with disabilities.
• Ability to interact pleasantly with students and staff and maintain strong relationships with resort partners.

Responsibilities

• Manage hiring, training, scheduling, and mentorship of program coordinators, specialists, and instructors for the summer season.
• Develop and manage ongoing training curriculum for summer instructors and program staff.
• Oversee execution of volunteer program with Program Coordinators, including onboarding, training, and safety procedures.
• Collaborate with the program reservations team to ensure high-quality program delivery and communication for participants and other stakeholders.
• With the Program Director and Winter Program Manager, contribute to the program vision and strategy across WAS programs.
• Foster a positive, collaborative team environment through mentoring and regular performance feedback.
• Provide strong, inclusive leadership as a member of WAS’s program leadership team.
• Oversee all aspects of summer program planning and operations, including scheduling, locations, permitting, and rental offerings.
• Cultivate relationships with resort and community partners and participants.
• supervise on-site operations to ensure high-quality participant experiences.

Skills

Team leadership

Mentorship

Customer service

Organization

Communication

Tools

Word

Excel

Google Drive

Salesforce

Job description

The Summer Program Manager is a key member of the program leadership team, responsible for ensuring all aspects of their seasonal program operations align with the organization’s mission, values, and strategic priorities. The Program Manager is tasked with cultivating a high-performing team of coordinators, specialists, and instructors, managing program calendars within the spring, summer, and fall seasons, and ensuring that all program operations prioritize safety, accessibility, and participant-centered experiences. WAS spring, summer, and fall programs include primarily cycling and mountain biking; other secondary programs include, but are not limited to, flat water paddling, yoga, and others. The primary manager of the Program Manager is the Program Director.

You will join a team committed to creating access and belonging in the local community. The team creates access and belonging through their passion for skiing, biking, snowboarding, paddling, and more.

WHAT YOU’LL DO

Team and People Development

• Manage hiring, training, scheduling, and mentorship of program coordinators, specialists, and instructors for the summer season.
• Develop and manage ongoing training curriculum for summer instructors and program staff.
• Oversee execution of volunteer program with Program Coordinators, including onboarding, training, and safety procedures.
• Collaborate with the program reservations team to ensure high-quality program delivery and communication for participants and other stakeholders.
• With the Program Director and Winter Program Manager, work as part of the program senior staff team to build and implement overall program vision and strategy for cohesion of WAS programs across seasons.
• Foster a positive, collaborative team environment through mentoring, regular performance feedback, and annual reviews.
• Provide strong, inclusive leadership as a member of WAS’s program leadership team.

Program Operations

• Oversee all aspects of summer program planning and operations, including seasonal program schedule for individual lessons, group and community partner programs, program locations and permitting, and rental program offerings.
• Cultivate and maintain relationships with resort partners, community partners, and key program participants.
• Ensure safety standards are met within program delivery.
• Supervise on-site and organizational procedures to ensure high-quality experiences for participants.
• Oversee systems for ensuring the accuracy participant and volunteer attendance data.
• Oversee seasonal equipment needs, including purchasing and inventory planning, ensuring all devices are in safe and working condition, and fit the needs of program demand.
• With the Program Director, oversee seasonal program budget planning and implementation, including labor, equipment, program operations, professional development, and other program revenue and expenses.
• With the Program Director, execute strategies for quality improvement in program delivery.
• Collaborate as needed with other members of the WAS admin and development teams to assist in accurate representation of WAS programs, and to support a cohesive fundraising strategy.
• Teaches lessons as needed.
• Additional work as needed, including, but not limited to: covering tasks for other program team positions, supporting fundraising, program outreach, and other events as required.
• Minimum 3-4 years of job-related experience with demonstrated competence.
• Minimum 2-3 years of management experience supervising instructors or staff.
• Current Utah driver’s license and clean driving record.
• Must be at least 21 years of age.
• Previous experience teaching and training instructors in adaptive outdoor recreation.
• Previous experience working with individuals with disabilities.
• Excellent organization with the demonstrated ability to work independently and meet deadlines.
• Commitment to providing outstanding customer service.
• A passion for learning and continuous improvement.
• Strong commitment to fostering a people-centered culture and workplace.
• BICP and/or ACA paddling certification(s) preferred.
• Comfortable driving with a 16 ft. trailer or willing to learn on hire.
• Must be competent in Word, Excel, Google Drive. Experience with Salesforce preferred.
• Commitment to valuing diversity and contributing to an inclusive work environment.
• A passion for Wasatch Adaptive Sports’ mission and work.
• Must have the ability to interact at all times with students and other employees in a pleasant manner and maintain good working relationships with others, with all departments at Snowbird and other resorts, and with all community partners.

WORK SCHEDULE

• 40 hours per week, including evenings and weekends as required.
• May experience unusual stress from high business volumes, deadlines, continual work with public, summer and winter conditions, snow night requirements, and commuting to/from Snowbird.
• Must be able to perform outdoor physical work for long periods of time.
• Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.

WHY WORK HERE

• 401k plan with employer contribution
• Medical, vision, and dental plans available
• Snowbird season pass
• Generous paid time off, professional development opportunities, industry perks, and more
• Performance-based compensation available when individual and organizational goals are met

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

*All WAS employees are leased employees from Snowbird Resort and are required to comply with Snowbird’s Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.