Summer IT Help Desk Associate - Law School

Baylor University; Waco (TX); Hybrid; USD 12,000 - 21,000; Part time

Job summary

Baylor University is seeking a Student Worker - Summer IT Help Desk Consultant for the Law School in Waco, TX. The role supports IT needs across the Law School community, ensuring equipment is maintained and inquiries are handled with excellent customer service.

The position requires attention to detail, multitasking ability, and a commitment to professional conduct. Schedule is flexible with shifts between 7am–10pm weekdays and 11am–10pm Sundays; pay rate ranges from $9.51 to $15.00 per hour.

Qualifications

• Must have strong technical aptitude and familiarity with IT equipment and software.
• Excellent customer service and communication abilities.
• Able to work independently and manage multiple tasks.

Responsibilities

• Provide general office assistance and support.
• Greet clients and visitors with excellent customer service; answer inquiries and provide information.
• Maintain files and reports and ensure confidentiality of information.
• Assist with various projects and tasks as needed.
• Comply with University policies.
• Maintain regular and punctual attendance.
• Monitor and maintain printers and IT equipment.

Skills

Technical aptitude

Customer service

Communication skills

Problem solving

Independent work

Education

Currently enrolled at Baylor University (undergrad or law)

Job description

Baylor University is seeking a Student Worker - Summer IT Help Desk Consultant for the Law School in Waco, TX. The role supports IT needs across the Law School community, ensuring equipment is maintained and inquiries are handled with excellent customer service.

The position requires attention to detail, multitasking ability, and a commitment to professional conduct. Schedule is flexible with shifts between 7am–10pm weekdays and 11am–10pm Sundays; pay rate ranges from $9.51 to $15.00 per hour.