Summer IT Field Services Intern — Paid & Hands-On

First National Bank; Pittsburgh (Allegheny County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

First National Bank offers a Paid Internship in IT Field Services in Pittsburgh. The program provides hands-on exposure to end-user support across branch and corporate environments, including device deployments, asset management, ticket handling, and on-site customer assistance.

Interns work alongside experienced professionals to support device refresh, onboarding, and IT services delivery. This role serves as a pathway into entry‑level IT support and infrastructure careers with training in

Qualifications

• Applicants must be officially enrolled in an undergraduate bachelor program.
• Minimum education is High School or GED.
• Awareness of IT concepts and customer service helpful.

Responsibilities

• Assist with deployment and setup of laptops, monitors, peripherals, and mobile devices for new hires and office moves.
• Provide first-level technical support through the Tech Bar and field activities.
• Support IT asset management by updating inventory records and tracking equipment.
• Update service requests and incident tickets in the IT service management system.
• Assist with conference room and meeting technology support and basic troubleshooting.
• Participate in process improvements and knowledge base documentation.

Skills

Undergraduate student

Customer service

IT awareness

Education

High School or GED

Enrolled undergraduate program

Job description

First National Bank offers a Paid Internship in IT Field Services in Pittsburgh. The program provides hands-on exposure to end-user support across branch and corporate environments, including device deployments, asset management, ticket handling, and on-site customer assistance.

Interns work alongside experienced professionals to support device refresh, onboarding, and IT services delivery. This role serves as a pathway into entry‑level IT support and infrastructure careers with training in