Summer Internship: Performance & Process Analytics

Hanover Insurance Group, Inc.; Worcester (MA); Hybrid; USD 28,000 - 34,000; Full time

Job summary

The Hanover Insurance Group, Inc. offers a 10-week Summer Internship Program designed for college students to tackle real business assignments and gain hands-on experience.

You will review performance measures with a manager, help define process requirements, and support improvement efforts across cross-functional teams. This paid internship emphasizes development, mentoring, and potential full-time opportunities after graduation.

Qualifications

• Currently enrolled in a bachelor's or advanced degree program.
• Understands the importance of cooperative relationships at all levels.

Responsibilities

• Review and interpret performance measures with business manager.
• Determine process performance requirements and measures.
• Support manager to improve process effectiveness and efficiency.
• Assist in conflict resolution.
• Ensure people and skill requirements of the process are met.
• Conduct research around process performance reports.
• Understand financial impact, skill requirements, and compliance issues.

Skills

Strong communication

Analytical skills

Problem solving

Teamwork

Stakeholder communication

Education

Currently enrolled in a degree program

Job description

The Hanover Insurance Group, Inc. offers a 10-week Summer Internship Program designed for college students to tackle real business assignments and gain hands-on experience.

You will review performance measures with a manager, help define process requirements, and support improvement efforts across cross-functional teams. This paid internship emphasizes development, mentoring, and potential full-time opportunities after graduation.