Summer Intern 2027 - Business Technology

Manulife/John Hancock; Boston (MA); Hybrid; USD 41,000 - 57,000; Part time

Benefits offered by this job

Hybrid work arrangement

GRO program access

Job summary

Manulife John Hancock is offering a summer Business Technology Internship in Boston, MA. You will support digital transformation and operational efficiency by translating business needs into clear documentation and actionable insights.

You will collaborate with stakeholders, manage schedules, and develop dashboards using datasets. The program offers hybrid work with in-office Tue–Thu and remote Mon–Fri, and exposure to enterprise systems and GRO’s early talent framework.

Qualifications

• Currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field.
• Ability to interpret data, identify patterns, and draw meaningful insights to support decisions.
• Ability to manage multiple tasks and maintain accurate documentation in a fast-paced environment.

Responsibilities

• Collaborate with stakeholders to capture business needs and translate them into documentation such as business requirements, user stories, and process flows.
• Develop and maintain project schedules, track milestones, and coordinate meetings.
• Work with datasets to identify trends, generate insights, and create visual reports or dashboards.
• Organise and update key project artifacts using SharePoint.

Skills

Data interpretation

Stakeholder collaboration

Documentation

Time management

Education

Undergraduate degree in Computer Science or Engineering

Tools

Microsoft SQL Server

Oracle

MySQL

Excel

PowerPoint

Jira

Confluence

Job description

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Internship Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

As a Business Technology Intern, you’ll gain hands‑on experience at the intersection of business and technology, supporting initiatives that drive digital transformation and operational efficiency.

You’ll work closely with stakeholders to understand business needs, contribute to technology‑driven solutions, and help translate complex concepts into clear, actionable insights.

Join a supportive team and experience a values‑first culture where your career development and well‑being are prioritised alongside your job impact.

We offer multiple roles within this program, providing support from our diverse, passionate, and talented technology teams. You’ll receive guidance from experienced professionals and gain exposure to enterprise systems, tools, and processes that enable innovation across the organisation.

We are currently looking for highly motivated students to join us in our Boston, Massachusetts, USA office for a summer internship, running from June1st–August12th2027. This is a hybrid position, where you are expected to be in the office Tuesday–Thursday, with the opportunity to work remotely on Mondays and Fridays.

Position Responsibilities:

• Contributing to our team of highly skilled Business Analysts/IT Project Coordinators, dedicated to accelerating the adoption of digital innovation across Manulife.
• Collaborate with stakeholders to capture business needs and translate them into clear, structured documentation such as business requirements, user stories, and process flows.
• Help develop and maintain project schedules, track milestones, and coordinate meetings to ensure tasks are progressing on time and within scope.
• Work with datasets to identify trends, generate insights, and create visual reports or dashboards that inform business and technical decisions.
• Organise and update key project artifacts including meeting notes, action items, risk logs, and process maps using tools like SharePoint.

Required Qualifications:

• Currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field.
• Ability to interpret data, identify patterns, and draw meaningful insights to support business decisions and project planning.
• Ability to manage multiple tasks, maintain accurate documentation, and follow through on action items in a fast‑paced environment.

Preferred Qualifications:

• Experience in relational databases such as Microsoft SQL Server, Oracle, and MySQL.
• Familiarity with tools such as Excel, PowerPoint, Jira, and/or Confluence.

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognise and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. As part of our internship program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Please note the salary range is expected to be between$40,950USD to $56,550USD. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

About Manulife and John Hancock:

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer:

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement:

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognise and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition.

Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognised as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

Job Alerts:

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts.