Summer Claims Intern: Investigate, Resolve, Learn

Auto-Owners Insurance; Grand Rapids (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Auto-Owners Insurance is seeking a motivated claims intern for the summer in Michigan. You will investigate and assemble facts, determine policy coverage, evaluate losses, and help resolve claims while becoming familiar with endorsements and forms.

You will support timely payments, service agents and policyholders, and may participate in investigations and hearings as needed. The role emphasizes communication, data interpretation, and multi-tasking in a team-driven environment.

Qualifications

• Above-average written and verbal communication skills.
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented approach is essential.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication skills

Issue resolution

Data interpretation

Multitasking

Attention to detail

Education

Rising junior or senior in college

Job description

Auto-Owners Insurance is seeking a motivated claims intern for the summer in Michigan. You will investigate and assemble facts, determine policy coverage, evaluate losses, and help resolve claims while becoming familiar with endorsements and forms.

You will support timely payments, service agents and policyholders, and may participate in investigations and hearings as needed. The role emphasizes communication, data interpretation, and multi-tasking in a team-driven environment.