Summer Cancellations Intern: Audit, Refunds & Customer Care

The Reynolds and Reynolds Company; Warrenville (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

The Reynolds and Reynolds Company is seeking a Summer Intern for its Cancellations team in Warrenville, IL. You will be involved in processing cancellations of vehicle service agreements and ensuring adherence to guidelines.

The role includes auditing documentation, interacting with contract holders, and heavy phone communication with dealers and agents. Candidates should have proficiency in MS Office and at least 1 year of customer service experience.

Qualifications

• 1 year of Customer Service experience required.
• Familiarity with calculating figures and amounts.
• Ability to handle multiple projects efficiently.

Responsibilities

• Processing and auditing cancel request documents.
• Adhering to state guidelines and timelines.
• Heavy phone interaction with dealers and customers.

Skills

Proficiency with MS Office

Data entry skills

Customer service experience

Job description

The Reynolds and Reynolds Company is seeking a Summer Intern for its Cancellations team in Warrenville, IL. You will be involved in processing cancellations of vehicle service agreements and ensuring adherence to guidelines.

The role includes auditing documentation, interacting with contract holders, and heavy phone communication with dealers and agents. Candidates should have proficiency in MS Office and at least 1 year of customer service experience.