Summer Camp Admin Assistant/Front Desk

Pacific Northern Academy, Inc; Anchorage (AK); On-site; USD 23,866 - 33,992; Part time

Job summary

Pacific Northern Academy, Inc. in Anchorage, Alaska is hiring an Administrative Assistant for their summer camp program. This part-time temporary role involves supporting the Camp Director with administrative tasks and providing exceptional service to parents and children enrolled in the camp.

Candidates must be at least 18 years old and preferably have one year of experience in a related setting. Key responsibilities include managing check-ins, facilitating communication with parents, and ensuring safety during camp operations.

Qualifications

• 1 year experience in office or summer camp administration preferred.
• 1 year experience in educational or child care setting preferred.
• Must successfully pass a background check.

Responsibilities

• Provide customer service to parents, staff, and children.
• Manage camper check-ins and check-outs.
• Schedule camper groups and coordinate weekly registrations.

Skills

Organizational skills

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Google Sheets

Microsoft Office

Ultracamp Online Registration System

Job description

Job Classification: Temporary, Part time; no more than 40 hours per week

Hours: Shift 12:00 p.m. to 6:00 p.m., M-F

Compensation: $21

Position Purpose

Administrative Assistant supports the camp experience by assisting the Camp Director with the overall administration, management and supervision of a comprehensive summer camp program serving children grades K-8.

Essential Job Functions

This role requires strong organizational, time management and interpersonal skills in order to prioritize a broad range of responsibilities throughout the day related to operating a camp program.

Duties will include

• Provide the highest level of customer service to parents, staff and children enrolled in camps
• Greeting, checking-in and checking-out campers with camp management software as they arrive and depart
• Serving as a liaison between parents and summer camp staff or Camp Director
• Sending reminder emails to parents, scheduling camper groups and coordinating the Monday morning registration process weekly
• Maintaining site security, receiving visitors on site, fielding inbound emails and phone calls, as well as calling parents/guardians and occasionally having to navigate sensitive conversations regarding injuries, account issues, behavioral issues, etc. under the direction of the Camp Director
• Supervising the First Aid station, which includes administering and documenting treatment of injuries and other medical issues
• Recognize and respond effectively to emergencies-Fire, Earthquake, Animals
• Responsible for risk management reporting including facility safety, accident and incident reports
• Maintaining camper records and communicating with parents weekly by email

Relationships

This position reports directly to the Camp Director, but may work independently, as a team, or under the direction of the Head of School. This position is often the first line of contact with parents.

Software & Equipment Used

• Ultracamp Online Registration System, Google Sheets, Docs, Gmail, and/or MS Office: Word, Excel
• Office Equipment: Photocopiers, videoconferencing, and general office equipment

Qualifications

• Demonstrate genuine concern, kindness, and respect to all staff, parents and children
• Display a high level of integrity and responsibility
• Be a self-starter, able to work independently as well as effectively contribute as part of a team
• Meet the minimum age requirement of 18
• 1 year experience working in an office or summer camp administration setting (preferred)
• 1 year experience working in an educational or child care setting (preferred)
• Completion of high school or equivalent
• Must successfully pass a background check

Physical Aspects of the Job

Work environment is typical of a school environment however this position involves daily exposure to weather elements. Candidates must possess adequate vision, hearing acuity, physical ability, strength, and stamina to perform the required responsibilities of activities associated with supervision and program delivery; ability to lift 35 pounds.