Summer Analytics Intern - Service Ops & Insights

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Blue Cross Blue Shield of Michigan invites interns to join the Service Intelligence & Analytics team to build and explore analytic projects supporting customer and CSR experience. The program offers hands-on work, mentorship, and exposure to health insurance analytics within BCBSM’s Service Operations.

As an intern, you will gather information, research business problems, and assist management with practical solutions while engaging with leaders and peers across the organization.

Qualifications

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Responsibilities

• Accountable for using analytics to develop a project with moderate to complex scope and deliverables.
• Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Organizational skills

Microsoft Office

Teamwork

Education

Undergraduate or graduate student

Tools

Microsoft Office

Job description

Blue Cross Blue Shield of Michigan invites interns to join the Service Intelligence & Analytics team to build and explore analytic projects supporting customer and CSR experience. The program offers hands-on work, mentorship, and exposure to health insurance analytics within BCBSM’s Service Operations.

As an intern, you will gather information, research business problems, and assist management with practical solutions while engaging with leaders and peers across the organization.