Summer 2027 Internship Program - CRM Intern

Dow Jones & Co.; New York (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Dow Jones offers a Summer 2027 CRM Internship in New York City, designed to provide real-world exposure to lifecycle marketing campaigns and customer journeys. You will work within the Engagement & Retention Marketing team, learning to leverage CRM tools and data to support subscriber engagement and retention.

The role requires you to be on-site in NYC (3 days a week) and to participate in cross-functional collaboration with multiple teams.

Qualifications

• Pursuing undergraduate or graduate degree in Marketing, Communications, Business.
• Highly organized and detail-oriented with strong time management.
• Ability to balance multiple projects with competing deadlines.
• Ability to derive insights from campaign reports and make data-informed decisions.
• Strong collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills.
• Familiarity with multi-channel CRM tools (e.g., Braze) and marketing automation.

Responsibilities

• Assist with marketing tactics and strategies for engaging and retaining subscribers.
• Support creation, production, and delivery of marketing materials with internal departments.
• Gain hands-on experience in CRM tools to build multi-channel subscriber journeys and experiments.
• Collect, analyze and share campaign insights in an organized manner.
• Communicate effectively in team and cross-functional meetings.
• Test, QA and validate consumer-facing assets for expanding CRM programs.

Job description

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Reasonable Accommodation

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation in the subject line.

NYC - 1211 Ave of the Americas

Part time

Job_Req_55880

Application Deadline: November 13, 2026

AMER Internship Dates: June 7, 2027 - August 13, 2027

(You must be available to work full-time, in-office during this period.)

Summer 2027 Internship - CRM Intern

About Our Internship Program:

Dow Jones Internship Program is a 10-week summer experience designed to give students real exposure to how . Our interns work on meaningful projects alongside our teams, gaining hands‑on skills that make an impact on the business.

We believe the best way to learn is by doing - that's why you'll be paired with a mentor, connected with senior leaders, and included in professional development sessions. You'll also join a diverse global intern community, sharing experiences and building networks that last beyond the program.

Our goal is to provide a supportive, engaging, and fun environment where your work feels valued and your growth comes first. Check out our Dow Jones Internship Program page to learn more and hear directly from past interns about their journeys. At Dow Jones, you'll have the chance to start your career in an environment where collaboration, trust, and impact come first.

About the Role

The CRM Intern assists with marketing initiatives aimed at driving subscriber engagement and retention. You will learn to leverage marketing technology, marketing channels, and customer data to support lifecycle marketing campaigns and customer‑centric journeys.

Role based in New York City, NY. Must work from the NYC office 3x a week (Tuesday through Thursday).

This internship is embedded within the Engagement & Retention Marketing team and provides cross‑functional exposure to teams across the organization (Subscriber Revenue, Retention, Marketing Operations, Brand Marketing, Product, etc.).

You Will:

• Assist with marketing tactics and strategies for engaging and retaining subscribers.
• Support the creation, production, and delivery of marketing materials by collaborating with internal departments, drafting creative briefs, and tracking internal approvals.
• Gain hands‑on experience in CRM tools to help build multi‑channel subscriber journeys and experiments.
• Collect, analyze and share insights regarding campaign performance in an organized and clear manner.
• Communicate effectively in team and cross‑functional meetings.
• Test, QA and validate consumer‑facing assets required for the expanding CRM programs and GTM initiatives.
• Run competitor analysis on subscriber journey best practices, and growing technologies in the customer engagement space.
• Develop and share new, original ideas to support creativity and innovation within the team.
• Exercise a thorough knowledge of Dow Jones brands and the news media industry.

You Have:

• Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field.
• Highly organized and detail‑oriented, with proven time management skills.
• A demonstrated ability to balance multiple projects with competing deadlines and levels of priority.
• An ability to derive insights from campaign reports, and make data‑informed decisions.
• The ability to recognize problems before they arise, and proactively develop and recommend solutions.
• Outstanding cross‑group collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills are required.
• Familiarity with or strong interest in multi‑channel CRM tools (e.g., Braze) and marketing automation.

Program Eligibility

• Enrollment in a 4-year undergraduate degree program
• Graduating in Dec 2027 - July 2029 (U.S.)
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

About Dow Jones

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Business Area

Dow Jones - Marketing

Job Category

Administration, Facilities & Secretarial

Union Status

Non-Union role

Base Pay Range

-

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation in the subject line.

NYC - 1211 Ave of the Americas

Part time

Job_Req_55880

Application Deadline: November 13, 2026

AMER Internship Dates: June 7, 2027 - August 13, 2027

(You must be available to work full-time, in-office during this period.)

Summer 2027 Internship - CRM Intern

The CRM Intern assists with marketing initiatives aimed at driving subscriber engagement and retention. You will learn to leverage marketing technology, marketing channels, and customer data to support lifecycle marketing campaigns and customer‑centric journeys.

Role based in New York City, NY. Must work from the NYC office 3x a week (Tuesday through Thursday).

This internship is embedded within the Engagement & Retention Marketing team and provides cross‑functional exposure to teams across the organization (Subscriber Revenue, Retention, Marketing Operations, Brand Marketing, Product, etc.).

Assist with marketing tactics and strategies for engaging and retaining subscribers.

Support the creation, production, and delivery of marketing materials by collaborating with internal departments, drafting creative briefs, and tracking internal approvals.

Gain hands‑on experience in CRM tools to help build multi‑channel subscriber journeys and experiments.

Collect, analyze and share insights regarding campaign performance in an organized and clear manner.

Communicate effectively in team and cross‑functional meetings.

Test, QA and validate consumer‑facing assets required for the expanding CRM programs and GTM initiatives.

Run competitor analysis on subscriber journey best practices, and growing technologies in the customer engagement space.

Develop and share new, original ideas to support creativity and innovation within the team.

Exercise a thorough knowledge of Dow Jones brands and the news media industry.

Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field.

Highly organized and detail‑oriented, with proven time management skills.

A demonstrated ability to balance multiple projects with competing deadlines and levels of priority.

An ability to derive insights from campaign reports, and make data‑informed decisions.

The ability to recognize problems before they arise, and proactively develop and recommend solutions.

Outstanding cross‑group collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills are required.

Familiarity with or strong interest in multi‑channel CRM tools (e.g., Braze) and marketing automation.

Enrollment in a 4-year undergraduate degree program

Graduating in Dec 2027 - July 2029 (U.S.)

Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Dow Jones - Marketing

Administration, Facilities & Secretarial

Non-Union role

-

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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