Summer 2027 Intern: IT Support Administrator

liveoakbancshares; Wilmington (NC); Hybrid; USD 27,000 - 44,000; Full time

Job summary

Live Oak Bank is a digital bank serving small business owners nationwide. The IT Intern role supports corporate applications, cloud platforms, hardware, and employees across the Bank, with remote and in-person options via TeamViewer and on-site collaboration.

You will collaborate with IT Support and Infrastructure teams on projects, install and troubleshoot bank software/hardware, and contribute to automation in cloud environments using Azure and AWS.

Qualifications

• Experience with Windows and Apple products.
• Internet and intranet services knowledge.
• Some familiarity with banking applications and support systems.
• Strong communication and customer service skills required.

Responsibilities

• Work closely with the IT Support and Infrastructure teams on assigned projects
• Work with employees in-person or remotely via TeamViewer to service their support requests
• Install, configure, and troubleshoot Bank software, hardware, and audio-visual systems
• Innovate by building/scripting/automating processes for use in cloud production systems (Azure and AWS)

Skills

Windows & macOS

Internet/Intranet

Banking apps

Communication

Tools

TeamViewer

Azure

AWS

Job description

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role impacts Live Oak and its People

Here at Live Oak Bank, we strive to journey on the frontiers of bleeding edge technology. Not only will an IT Intern gain valuable experience with tried-and-true industry standard applications and methodologies, but he or she will also get the opportunity to leverage new technologies that will revolutionize how business is done in the FinTech space. This role will shape how our internal users and direct customers do business and has the potential to shape how banking is done globally.

What You'll Do at Live Oak

You will be responsible for supporting corporate applications, cutting edge cloud platforms, hardware, and employees across the Bank.

How You'll Do It

• Work closely with the IT Support and Infrastructure teams on assigned projects
• Work with employees in-person or remotely via TeamViewer to service their support requests
• Install, configure, and troubleshoot Bank software, hardware, and audio-visual systems
• Innovate by building/scripting/automating processes for use in cloud production systems (Azure and AWS)

Preferred Experience

• Experience with Windows and Apple products
• Internet and intranet services knowledge
• Some familiarity with banking applications and support systems
• Strong communication and customer service skills required

Our Values

• Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
• Respect: Treat everyone with courtesy, politeness, and kindness.
• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

EEO is the Law

Live Oak Bank is an Affinitive Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [e-mail] .

The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.