Suites Manager: Guest Experience & Operations Lead

Compass Group USA; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Associates Shopping Program

Job summary

Compass Group USA, through its Levy operations at the Barclays Center, is hiring a Suites Manager responsible for leading the suites team, executing Levy standards across operations, HR, and financials, and driving exceptional guest experiences in a high-profile venue.

You will hire, train and develop hourly team members, manage costs to meet budget goals, and uphold brand clarity and culinary knowledge while fostering a cooperative work climate and delivering memorable hospitality experiences.

Responsibilities

• Lead and develop team members to execute Levy standards in operations, HR and financials.
• Hire, train and develop staff while monitoring costs and ensuring show quality standards.
• Maintain guest satisfaction, safety, sanitation, and adherence to brand guidelines across the venue.

Job description

Compass Group USA, through its Levy operations at the Barclays Center, is hiring a Suites Manager responsible for leading the suites team, executing Levy standards across operations, HR, and financials, and driving exceptional guest experiences in a high-profile venue.

You will hire, train and develop hourly team members, manage costs to meet budget goals, and uphold brand clarity and culinary knowledge while fostering a cooperative work climate and delivering memorable hospitality experiences.