Suite Busser

The Kraft Group; Foxborough (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Suite Busser at The Kraft Group operates in Foxborough, MA, assisting the Suite Attendant to deliver outstanding service for Luxury Suite guests. This role covers set-up, food and beverage delivery, bussing, and post-event breakdown while upholding food safety and quality standards.

Required is a professional appearance, strong English communication, and the ability to work nights, weekends, and holidays during home games and major events.

Qualifications

• 2+ years of experience in high volume catering or full-service dining preferred.
• Knowledge of food service and table standards preferred.
• Maintain a professional demeanor and appearance.
• Organized and attentive to detail.
• Ability to effectively communicate in English, written and verbal.
• Ability to work as a team member in a diverse environment.
• 18 years of age or older.
• Flexible schedule; nights, weekends and holidays may be required.
• Ability to fully commit to all home football games and other full stadium events.

Responsibilities

• Works with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites.
• Ensure all Suite special requests and needs are met and communicated to management.
• Set-up Suite events with attention to service details and departmental standards.
• Meet Suite service standards including bussing, food handling and food safety, Suite deliveries.
• Break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage.
• Deliver items to Suite Guests including food, beverage, dessert cart, small wares and giveaways.
• Work closely with Pantry expeditor to adhere to quality controls and standards.
• Complete other duties as required by business or as instructed by management.
• Perform special projects and assignments as business dictates.

Skills

Customer service

Food service

Attention to detail

English communication

Team player

Job description

Suite Busser# Suite BusserNPS - Foxborough, MA 02035## OverviewSalary Range$15.00 - $20.00 HourlyPosition TypePart Time## Description**SUMMARY:**The Suite Busser works in cooperation with the Suite Attendant to provide exceptional customer service to internal and external Suite guests. Suite Bussers are responsible for set-up, delivery of all Suites food and beverage, assisting the Suite Attendant in serving guests and bussing tables and counters in Suites, removing all used food service dishes from the Suite.**DUTIES AND RESPONSIBILITIES**1. Works with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites2. Ensure all Suite special requests and needs are met and communicated to management3. Ability to set-up Suite events with attention to service details and departmental standards.4. Ability to meet Suite service standards including, but not limited to, bussing, food handling and food safety, Suite deliveries5. Thoroughly break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage of all equipment, supplies, food and beverage.6. Responsible for timely delivery of items to Suite Guests that include; food, beverage, dessert cart, small wares and Stadium giveaways7. Work closely with Pantry expeditor to adhere to quality controls, customer service standards and Suite Attendant support8. Complete all other duties as required by business or as instructed by management9. Special projects and assignments as business dictates**SUPERVISORY RESPONSIBILITIES*** This position has no supervisory responsibilities**SKILLS AND QUALIFICATIONS*** 2+ years of experience in high volume catering or full-service dining preferred* Knowledge of food service and table standards preferred* Maintain a professional demeanor and appearance* Organized and attentive to detail* Ability to effectively communicate in English, written and verbal* Ability to work as a team member in a diverse environment* 18 years of age or older* Flexible schedule; nights, weekends and holidays may be required* Ability to fully commit to all home football games and other full stadium events**PHYSICAL DEMANDS*** Ability to stand and walk for extended periods of time* Ability to repeatedly move a minimum of 50 pounds* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**WORK ENVIRONMENT*** Densely populated on event day* Fast-paced work environment* The noise level in the work environment is usually loud on event days**CERTIFICATES, LICENSES, REGISTRATIONS*** None Required**OTHER DUTIES**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics