Suite Attendant - State Farm Arena

Compass Group USA; Atlanta (GA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a part-time Suite Attendant for State Farm Arena/Levy Restaurants to take orders, deliver meals, and ensure excellent guest service during Hawks home games and events. The role requires staying attentive, friendly, and professional while handling multiple tasks in a fast-paced arena environment.

The ideal candidate will interact with guests, communicate effectively, and solve problems with minimal supervision, all while following safety and sanitation standards and

Qualifications

• Willing to gain experience in foodservice or hospitality.
• Outgoing personality with professional attitude.
• Strong communication and problem solving with minimal supervision.
• Ability to interact with high-profile guests.

Responsibilities

• Greet guests and take food and beverage orders.
• Deliver items promptly and maintain sanitation standards.
• Advise on menu items and accommodate requests.
• Coordinate with back-of-house to ensure accuracy of orders.
• Handle tickets and cash with proper procedures.

Skills

Guest interaction

Communication skills

Problem solving

Professional demeanor

Stamina/physical endurance

Tools

Cash handling

Job description

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Suite Attendant - State Farm Arena/Levy Restaurants

Pay Rate:$16.00 per hour. This is not a tipped position.

Schedule:Part time event-based schedule. Must be able to work nights and weekends. Must be able to work all Hawks home games.

Requirements:The ideal candidate will have a desire to gain experience and work in the foodservice or hospitality industry. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing an exceptional experience. The ability to comunicate effectively with the ability to problem solve and make decisions with little guidance.

Qualifications

• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.
• Lift/move materials and equipment up to 50 pounds

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.