Suite Attendant — Elevate Guest Comfort & Cleanliness

Fairmont Hotels & Resorts; Wailea (HI); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits

FSA

401(k) matching

Paid time off

Discounts on property

Wellness program

Learning programs

Career growth

Job summary

Fairmont Kea Lani in Wailea, Maui, seeks a Suite Attendant to create a welcoming, pristine guest experience in our all-suite luxury resort.

You will clean guest suites to Fairmont standards, restock amenities, report maintenance needs, and coordinate with team to ensure timely turnover and spotless public areas. The role requires a warm, guest-focused attitude, strong teamwork, and physical stamina for lifting and daily tasks, including long shifts on your feet.

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to work cohesively as part of a team with minimal supervision.
• Ability to anticipate and focus on guest needs, while remaining professional and welcoming.
• Must have manual dexterity to operate housekeeping devices and other cleaning equipment.

Responsibilities

• Clean guest suites according to Fairmont standards including dusting, arranging belongings, turndown beds and replenishing amenities.
• Report mattress protectors, blankets, bedspreads and daily cleaning needs; assist with projects to maintain cleanliness.
• Organize time so side work is completed according to shift demand.
• Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment.

Skills

Customer service

Teamwork

Guest focus

Manual dexterity

Job description

Fairmont Kea Lani in Wailea, Maui, seeks a Suite Attendant to create a welcoming, pristine guest experience in our all-suite luxury resort.

You will clean guest suites to Fairmont standards, restock amenities, report maintenance needs, and coordinate with team to ensure timely turnover and spotless public areas. The role requires a warm, guest-focused attitude, strong teamwork, and physical stamina for lifting and daily tasks, including long shifts on your feet.