Suite Attendant

Compass Group USA; Lexington (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking team members to deliver food and beverage services at University of Kentucky events. You will take orders, serve guests in Premium Areas, and ensure timely delivery during football and other sports.

As part of Levy, you will follow steps of service, uphold sanitation, and coordinate with back-of-house staff. The role emphasizes guest satisfaction, discretion with personal information, and a positive, collaborative attitude.

Qualifications

• Excellent communication and interpersonal skills for guest interaction.
• Ability to describe menu items and accommodate dietary requirements.
• Maintain high standards of cleanliness and food safety.

Responsibilities

• Greet guests warmly and take food and beverage orders in an efficient manner.
• Deliver food promptly, ensure sanitation standards, and address additional requests.
• Explain menu items and ingredients, and advise on pairings; accommodate dietary needs and allergens.
• Coordinate with back-of-house staff to ensure accurate orders and special requests.
• Maintain a professional, flexible, and patient demeanor while interacting with guests and staff.
• Ensure suite areas are clean, set up before and after service, and uphold sanitation standards.
• Operate equipment as needed and assist other departments during events.

Skills

Exceptional communication

Guest service

Menu knowledge

Job description

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary: Takes food and beverage orders and efficiently delivers items to suite guests in Premium Areas for University of Kentucky football, womens basketball, volleyball, mens & womens soccer, softball, and baseball.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the suite is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Nearest Major Market: Lexington

Job Segment: Event Planning, Food Service, Fitness, Activities, Hospitality