SuccessFactors Consultant

Compunnel Inc.; Greensboro (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Compunnel, Inc. is seeking a SuccessFactors Consultant in Greensboro, North Carolina to support the IT HR domain, focusing on the SuccessFactors SaaS platform. The role involves working with the Benefits, Employee Central, Recruiting, and Onboarding modules, acting as a liaison between business stakeholders and technical teams.

The successful candidate will collaborate with global teams and lead workshops, translating business requirements into effective technical solutions while ensuring alignment with HR process requirements.

Qualifications

• Proven experience as a SuccessFactors Consultant.
• Strong knowledge of SuccessFactors Employee Central HRIS module.
• Ability to manage stakeholder expectations across teams.

Responsibilities

• Support the implementation of SuccessFactors Benefits module.
• Translate business requirements into technical configurations.
• Facilitate application changes and enhance system stability.

Skills

SuccessFactors Benefits module

Technical configurations

Stakeholder communication

HR business processes

Analytical skills

Job description

The SuccessFactors Consultant will support the IT HR domain with a primary focus on the SuccessFactors SaaS platform, including the Benefits, Employee Central, Recruiting, and Onboarding modules. This role serves as a key liaison between business stakeholders and technical teams, translating business requirements into system configurations and technical solutions. The consultant will support U.S.-based activities while collaborating with global teams to deliver and maintain HR technology solutions.

Key Responsibilities

• Support the implementation and ongoing enhancement of the SuccessFactors Benefits module within the United States.
• Serve as the primary point of contact for business stakeholders regarding application requirements and solution design.
• Gather, analyze, and translate business requirements into technical configurations and system solutions.
• Configure and parameterize SuccessFactors modules to meet business and operational requirements.
• Support application maintenance, issue resolution, and continuous improvement initiatives.
• Facilitate application changes and enhancements while ensuring system stability and performance.
• Collaborate with Product Owners, Product Managers, Solution Architects, and other stakeholders to develop and support HR applications.
• Partner with global teams to support application development, implementation, and knowledge sharing initiatives.
• Lead workshops, requirement-gathering sessions, and stakeholder discussions.
• Organize and facilitate knowledge transfer sessions to promote collaboration and team development.
• Support testing, validation, and deployment activities related to SuccessFactors enhancements and implementations.
• Ensure solutions align with organizational standards, business objectives, and HR process requirements.

Required Qualifications

• Proven experience as a SuccessFactors Consultant supporting HR technology solutions.
• Extensive experience with the SuccessFactors Benefits module.
• Experience configuring onboarding plans, workflows, business rules, customizations, and Role-Based Permissions (RBPs).
• Strong knowledge of the SuccessFactors Employee Central HRIS module.
• Familiarity with SuccessFactors Recruiting, Onboarding, and Compensation modules.
• Ability to translate business requirements into technical configurations and system solutions.
• Experience supporting application management, configuration, and maintenance activities.
• Experience leading workshops and facilitating stakeholder discussions.
• Strong understanding of HR business processes and SaaS-based HR platforms.
• Ability to manage stakeholder expectations and communicate effectively across business and technical teams.
• Experience collaborating with global teams and supporting international business operations.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience supporting global SuccessFactors implementations and enhancements.
• Experience working within large enterprise HR environments.
• Knowledge of HR technology best practices and governance processes.
• Experience supporting cross-functional teams in Agile or hybrid delivery environments.
• Familiarity with HR data management, compliance, and reporting processes.