Success Center Coordinator

Georgia Department of Revenue; Augusta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

Augusta Technical College is seeking a Success Center Coordinator to oversee daily academic support activities and operations of the Success Center across all locations. You will plan goals and policies, supervise staff, and implement interventions to boost student success.

The role requires collaboration with faculty and student affairs and involves promoting services to the campus community. Master’s degree and relevant experience are preferred; travel may be required.

Qualifications

• Master’s degree in counselor education, counseling psychology, higher education administration, or a related field.
• Three to five years’ work experience in an educational environment with culturally diverse and/or at-risk student populations.
• Two to four years’ experience with program administration and development.

Responsibilities

• Oversee the management and daily operations of the Success Center at all locations.
• Plan and develop goals, policies and procedures for Success Center operations and activities.
• Supervise and coordinate contracts and work schedules of Instructional Support Specialists at assigned locations.
• Develop and implement interventions that increase student success, based on research and best practices.
• Monitor the use of the Success Center utilizing academic center management software.
• Monitor the status of early alert referrals and coordinates follow-up services with students.
• Assist with the development and implementation of the college’s student retention efforts.
• Collaborate with academic and student affairs to identify retention action plans for targeted populations.
• Market Success Center services and hours of operations to students, faculty, staff, and college administration.
• Serve on college committees such as retention committee; attend seminars, workshops, conferences, and work groups as appropriate.
• Inform Dean of Academic Affairs of any conflicts/ issues which impede Success Center operations.
• Assist grant coordinators with preparation of quarterly and annual grant performance reports.
• Offer NOCTI testing once per term through the Success Center.
• Perform any other related duties as required.

Skills

Interpersonal skills

Oral and written communication

Independent work

Planning and program development

Retention initiatives

Marketing techniques

Travel as required

Decision making

Office software

Education

Master’s degree in counselor education, counseling psychology, higher education administration, or a related field

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Success Center Coordinator

Agency:

Augusta Technical College

Job Requisition ID:

JR0000004652

Shift:

Not Applicable (United States of America)

Compensation Details:

$60,000 - $69,680.04; COMMENSURATE WITH EDUCATION AND WORK EXPERIENCE.

Job Description:

JOB SUMMARY

The Success Center Coordinator oversees daily academic support activities and operations of the Success Center at all locations.

MAJOR DUTIES

• Oversee the management and daily operations of the Success Center at all locations.
• Plan and develop goals, policies and procedures for Success Center operations and activities.
• Supervise and coordinate contracts and work schedules of Instructional Support Specialists at assigned locations.
• Develop and implement interventions that increase student success, based on research and best practices, including identifying and reaching out to targeted student groups.
• Monitor the use of the Success Center utilizing academic center management software.
• Monitor the status of early alert referrals and coordinates follow-up services with students.
• Assist with the development and implementation of the college’s student retention efforts, especially for academically underperforming students.
• Collaborate with academic and student affairs to identify retention action plans for targeted populations.
• Market Success Center services and hours of operations to students, faculty, staff, and college administration.
• Serve on college committees such as retention committee; attend seminars, workshops, conferences, and work groups as appropriate.
• Inform Dean of Academic Affairs of any conflicts/ issues which impede Success Center operations.
• Assist grant coordinators with preparation of quarterly and annual grant performance reports.
• Offer NOCTI testing once per term through the Success Center.
• Perform any other related duties as required.

COMPETENCIES

• Good interpersonal skills and the ability to work well with others.
• Effective oral and written communication skills.
• Ability to work independently with minimal supervision.
• Knowledge of and skill in long-range and short-range planning, program development, and program evaluation.
• Knowledge of student success and retention initiatives, outreach strategies, and marketing techniques.
• Ability to travel within and out of state as required.
• Good decision-making and problem-solving skills.
• Working knowledge of common operating systems (Windows 8 and 10) and software applications (Microsoft Office Suite).
• Good organization skills with keen attention to details.

MINIMUM QUALIFICATIONS

Master’s degree in counselor education, counseling psychology, higher education administration, or a related field from a regionally accredited institution. Three to five years’ work experience in an educational environment with culturally diverse and/or at-risk student populations. Two to four years’ experience with program administration and development.

PREFERRED QUALIFICATIONS

Experience coordinating outreach programs and implementing student/academic support activities in a community or technical college setting. Demonstrated public speaking experience. Experience with an enterprise student information system (e.g., BANNER) and academic center management/service tracking software (e.g. AccuCampus).

Minimum Qualifications:

Associate’s degree from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education*and* Three (3) years of related experience.–Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.