Substitute Private Bar Attendant

Mandarin Oriental Hotel Group Limited; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious hotel as a Substitute Private Bar Attendant, where you'll maintain the private bars in guest rooms with a keen eye for detail. This role offers an opportunity to thrive in a dynamic environment, ensuring guests enjoy a luxurious experience. You'll be part of a dedicated team that values integrity and respect, contributing to the hotel's renowned service. With a commitment to your growth, the hotel provides unique learning programs and wellness initiatives, making it an exciting place to develop your career in hospitality. If you are passionate about delivering exceptional service, this role is perfect for you.

Benefits

Learning & Development Programs

Complimentary Hotel Stays

Health Benefits

Retirement Plans

Qualifications

• Must have excellent knowledge of mini bar products and be able to handle multiple tasks.
• Reading, writing, and oral proficiency in English is required.

Responsibilities

• Maintain and replenish private bars in guest rooms, ensuring cleanliness and organization.
• Utilize POS system for accurate guest charges and prepare inventory reports.

Skills

Communication Skills

Organization Skills

Self-Motivation

Attention to Detail

Proficiency in English

Tools

Portable POS System

Job description

Substitute Private Bar Attendant

Mandarin Oriental New York is looking for an In-Room Dining Manager to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

About the job

Based at the Mandarin Oriental New York within the Food and Beverage Department, the Substitute Private Bar Attendant is responsible for replenishing and maintaining the private bar in all guest rooms. The Substitute Private Bar Attendant reports to the Director of In-Room Dining.

As Substitute Private Bar Attendant, you will be responsible for the following duties:

• Maintain storage room and carts organized
• Utilize portable POS system for accurate charges to guest’s folio
• Keep Private Bars clean and properly replenished at all times
• Replenish products with fresh items and ensure labels are facing guests, bottles are sealed, expiration dates are checked, and items are placed in the right location
• Print different reports (C/I, C/O, INH) for daily usage of operations
• Prepare a monthly inventory of certain items
• Have a pager at all times for immediate assistance of guest requests
• Generate food and beverage requisition orders based on par stock
• Complete all side work and preparations of the equipment for the continuation of the operation
• At the end of the shift, deliver all checks and reports accordingly, setting and maintaining the Mini Bar environment and materials perfectly clean as per side work description. Follow the posted opening and closing duties and side work sheet, attend monthly department meeting

As Substitute Private Bar Attendants, we expect from you:

• Reading, writing, and oral proficiency in the English language, willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others, able to work in a high-paced and dynamic operation, and work together with other colleagues, maintaining a pleasant, friendly, and helpful manner.
• Maintain a clean and healthy personal hygiene and grooming, working in a safe, prudent, and organized manner.
• Have excellent knowledge of mini bar products, able to relate to all levels of guests and management, and have the ability to handle multiple tasks at one time.
• Possess excellent communication and organization skills, consistently delighting and satisfying our guests, with high attention to detail.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Pay and Benefits:

• Pay $29.15 to $38.87 hourly - commensurate with experience
• A competitive benefits package

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.

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