Minibar Attendant

Highgate; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

401(k) retirement plan with employer-m

Tuition reimbursement

Job summary

Highgate Hotels in Miami is seeking a Mini-Bar Attendant to maintain, replenish, and monitor in-room mini-bars, ensuring guests have access to a properly stocked selection of beverages, snacks, and amenities. You will track inventory, post charges, and uphold hotel standards for cleanliness and guest service.

Responsibilities include inspecting rooms, replenishing items, recording discrepancies, coordinating with other departments, and ensuring food safety and privacy during service.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hotel operations, food and beverage, housekeeping, inventory control, or related hospitality position preferred.
• Basic mathematical skills and ability to accurately count inventory, record transactions, and identify discrepancies.
• Basic computer skills and ability to learn hotel property management systems and inventory platforms.
• Strong attention to detail, organization, and time-management skills.
• Ability to work independently while maintaining effective communication with other departments.
• Professional demeanor and commitment to guest satisfaction and service excellence.
• Knowledge of food safety, sanitation, and product rotation practices preferred.
• Must be able to maintain confidentiality and respect guest privacy at all times.

Responsibilities

• Inspect guest rooms to verify mini-bar inventory, product presentation, cleanliness, and expiration dates.
• Replenish beverages, snacks, and other mini-bar items per hotel standards.
• Record consumed, missing, damaged, or expired products and ensure charges are posted to the correct guest folio.

Skills

Attention to detail

Mathematical skills

Basic computer skills

Time management

Independent work

Professional demeanor

Guest service focus

Confidentiality awareness

Education

High school diploma or equivalent

Tools

PMS familiarity

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

The Mini-Bar Attendant is responsible for maintaining, replenishing, and monitoring in-room mini-bars to ensure guests have access to a properly stocked selection of beverages, snacks, and other approved amenities. This position ensures accurate inventory tracking, timely posting of mini-bar charges, and compliance with hotel standards for cleanliness, presentation, food safety, and guest service.

Responsibilities

• Inspect guest rooms according to established procedures to verify mini-bar inventory, product presentation, cleanliness, and expiration dates.

• Replenish beverages, snacks, and other mini-bar items in accordance with hotel standards and par levels.

• Accurately record consumed, missing, damaged, or expired products and ensure charges are posted to the correct guest folio in the hotel's property management system.

• Maintain accurate daily inventory records, restocking logs, and consumption reports.

• Coordinate with In-Room Dining, Housekeeping, Front Office, and other departments to ensure timely service and accurate billing.

• Monitor product expiration dates, packaging integrity, and storage conditions in accordance with food safety standards.

• Maintain clean, organized, and properly stocked mini-bar storage areas, carts, and assigned equipment.

• Report inventory discrepancies, damaged products, equipment issues, and unusual guest-room findings to the appropriate supervisor.

• Follow hotel procedures regarding guest privacy, room access, key control, and the handling of guest belongings.

• Respond professionally to guest inquiries regarding mini-bar products, pricing, and charges, referring disputes to the appropriate supervisor.

• Assist with monthly inventory counts, product rotation, stock replenishment, and cost-control initiatives.

• Follow all hotel policies, departmental standard operating procedures, safety requirements, and applicable food and beverage regulations.

• Perform other related duties as assigned by management.

Qualifications

• High school diploma or equivalent preferred.

• Previous experience in hotel operations, food and beverage, housekeeping, inventory control, or a related hospitality position preferred.

• Basic mathematical skills and the ability to accurately count inventory, record transactions, and identify discrepancies.

• Basic computer skills and the ability to learn hotel property management systems and inventory platforms.

• Strong attention to detail, organization, and time-management skills.

• Ability to work independently while maintaining effective communication with other departments.

• Professional demeanor and commitment to guest satisfaction and service excellence.

• Knowledge of food safety, sanitation, and product rotation practices preferred.

• Must be able to maintain confidentiality and respect guest privacy at all times.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 10/22/2026 and will remain open for at least 75 days.