Substance Use Navigator — MAT & Recovery Support

Inspire Together; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Inspire Together in Los Angeles is hiring a Substance Use Navigator to connect individuals with MAT and related services, helping them access care and community resources with a trauma‑informed, person‑centered approach.

You will assist with transportation, insurance, appointments, and documentation, while maintaining confidential records and nurturing partnerships with treatment providers and community agencies to support recovery and stability.

Qualifications

• High school diploma or equivalent is required; associate or bachelor’s degree in social services, behavioral health, public health, or related field preferred.
• Experience in substance use services, case management, outreach, community health, or social services preferred.
• Knowledge of MAT, substance use treatment resources, harm reduction, and recovery support preferred.
• Proficient in documentation, coordination, and maintaining confidential information.

Responsibilities

• Help individuals understand available substance use treatment options, including MAT, outpatient services, and recovery support.
• Connect participants with healthcare providers, MAT clinics, behavioral health services, and community resources.
• Conduct outreach to individuals who may benefit from substance use treatment and related support services.
• Assist participants with navigating transportation, insurance, appointment scheduling, documentation, and other barriers to accessing care.
• Follow up with participants and service providers to support treatment engagement and continuity of care.
• Maintain accurate, timely, and confidential records of participant contacts, referrals, service coordination, and outcomes.
• Build and maintain relationships with treatment providers, healthcare organizations, and community-based agencies.
• Provide information about treatment resources, overdose prevention, harm reduction, and recovery support without judgment.
• Coordinate with program staff and community partners to support participants’ individual needs and service goals.
• Follow organizational policies, confidentiality requirements, applicable laws, and program reporting guidelines.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Trauma-informed care

Cultural humility

Documentation

Computer literacy

Education

High school diploma or equivalent

Associate or bachelor’s degree in social services/behavioral health/public health or related field preferred

Tools

Electronic recordkeeping

Basic computer applications

Job description

Inspire Together in Los Angeles is hiring a Substance Use Navigator to connect individuals with MAT and related services, helping them access care and community resources with a trauma‑informed, person‑centered approach.

You will assist with transportation, insurance, appointments, and documentation, while maintaining confidential records and nurturing partnerships with treatment providers and community agencies to support recovery and stability.