Substance Use Disorder (SUD) Clinical Program Manager

Recovery Works NW; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming lives through addiction treatment. As the SUDS Clinical Program Manager, you will lead operations and programming, ensuring high-quality services while maintaining strong community relationships. This role offers a unique opportunity to impact lives positively, manage a small caseload, and foster a collaborative environment. With a commitment to harm reduction and a supportive team, you will drive innovative solutions in a rapidly growing organization. If you are passionate about making a difference, this position is perfect for you.

Benefits

Medical Insurance Paid 100%

Dental Insurance Paid 100%

Vision Insurance Paid 100%

Holiday Pay

PTO and Paid Sick Time

401k Matching up to 3%

Qualifications

• Bachelor’s degree in healthcare administration or related field required.
• CADCII and/or NCACII required for the position.
• Experience with harm-reduction services is essential.

Responsibilities

• Oversee SUDS operations and programming including outpatient services.
• Ensure compliance with established service agreements and policies.
• Provide direct clinical services as necessary for program efficiency.

Skills

Clinical Quality Assurance

Staff Management

Crisis Prevention

Communication Skills

Conflict Resolution

Documentation Skills

Education

Bachelor’s Degree in Healthcare Administration

Master’s Degree in Behavioral Health

Tools

Microsoft Office Suite

Job description

About the Company

We have changed thousands of lives through our outpatient clinics over the last nine years We are a no-judgment, harm-reduction, down-to-earth organization specializing in addiction treatment and we are growing rapidly in hopes to make an even bigger difference within our community. Come join our awesome crew of change makers!

Position Summary

The SUDS Clinical Program Manager is a management and leadership position that oversees SUDS operations and programming including Outpatient SUDS and DUII services. The SUDS Clinical Manager provides program-related leadership by acting as the operational and service-leader. This position will typically carry a small caseload with client contact including assessments, individual, and group counseling services. The Program Manager is also responsible for the quality of the services provided, for maintaining strong relationships in the community, and for the operational health of the program. The Program Manager reports directly to the Director of Clinical Services & Operations.

Essential Duties and Responsibilities

The essential functions may include, but are not limited to the following:

• Acts as the clinical program leader designated to support and make daily operational decisions related to programming and service delivery.
• Works closely with the Director of Clinical Services to identify opportunities to provide innovative and high-quality services to the community.

• Ensures Recovery Works NW services are maintained according to OHA, 42CFR Pt II, Medicaid, contractual, and other established service agreements.
• Ensures that proper policies and procedures that protect the health, safety, and confidentiality of clients are developed and implemented
• Coordinates coverage and provides direct clinical services as is necessary for the efficient functioning of the program.
• Ensures productivity of clinical staff meets minimum 65% direct services provided/billable.
• Provides or make available on-going training for counseling staff in collaboration with Clinical Supervisor and Peer Services manager.
• Attends and participates in group supervision, all-staff meetings, and other meetings, as needed.
• Fosters an environment of teamwork and resolves issues through effective leadership.
• Actively improves the quality of the programs through participation in the Quality Management process.
• Tracks expenses and revenues, ensuring resources for the program and the efficient use of those resources for furthering the mission of the agency.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in healthcare administration, Public Health, Social Work or Addiction Studies or closely related field required.
• CADCII and/or NCACII required.
• Demonstrated history of clinical quality assurance and compliance experience, program leadership and staff management required.
• Experience training staff and leadership in compliance, policy and practice areas related to service delivery, required.
• Demonstrated experience with harm-reduction services, required.
• Demonstrated experience or knowledge of clinical and behavioral health service delivery systems and significance, required.
• Personal vehicle, valid driver’s license, and acceptable driving record in accordance with Recovery Works NW auto liability policy requirements
• Excellent communication, trauma-informed approach and conflict resolution skills
• Experience with crisis prevention and intervention.
• Ability to always maintain high professional standards with participants, staff, and community partners.
• Well-developed documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines.
• Proficient computer skills; agility and expertise with Microsoft programs.

Preferred Qualifications

• Master’s degree in a behavioral health and/or healthcare management field
• CADCIII or MAC

Benefits

• Medical insurance base tier premium is paid 100% by the company (option to upgrade to additional tiers and/or add family members which are paid for by employee)
• Dental and Vision Insurance premium is paid 100% by the company
• Holiday Pay
• PTO and Paid Sick Time
• 401k and 401k matching of up to 3% after 3 months

**Position is contingent on passing an OHA Background check and successful completion of a urine analysis (UA) after accepting job offer**

Recovery Works NW is an "Equal Opportunity Employer" and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.