Substance Use Disorder Counselor

The Epiphany Center; San Francisco (CA); On-site; USD 39,000 - 43,000; Full time

Job summary

The Epiphany Center in San Francisco, CA is seeking a Substance Use Disorder Counselor for its residential program. You will provide direct support and counseling for residents while maintaining a safe, structured environment.

You will collaborate with residents, children, counselors, and the treatment team to support recovery, daily living, and progress toward independence. Strong emphasis on trauma-informed care and accurate documentation.

Qualifications

• High school diploma or equivalent required.
• Registration or certification as AOD counselor (CAADE/CCAPP/CADTP) preferred.
• Experience with Epic or willingness to complete Epic training.

Responsibilities

• Provide trauma-informed support and substance use recovery services to residents.
• Supervise residents and their children during daily activities.
• Facilitate recovery-focused groups and program activities.
• Provide crisis intervention and address safety concerns as needed.
• Maintain professional boundaries and client confidentiality.
• Complete timely client documentation and required records.
• Use Epic to support documentation and workflows.
• Communicate resident information to treatment team and collaborate across shifts.

Skills

Counseling

Trauma-informed care

Residential treatment

Documentation

Crisis intervention

Education

High school diploma

AOD counselor certification/registration

Tools

Epic

Job description

Description

Help Make a Lasting Impact

Epiphany Center provides trauma-informed, family-centered services that support women and families as they build stability, strengthen recovery, and move toward greater independence.

We're looking for a Substance Use Disorder Counselor to join our residential services team. In this role, you'll provide direct support and substance use recovery services to residents while helping maintain a safe, structured, and supportive residential environment.

You'll work closely with residents, children, counselors, and other members of the treatment team to support recovery, daily living, and progress toward greater stability and independence.

Why Join Epiphany?

• Make a meaningful difference in the lives of women and families in recovery.
• Work as part of a supportive, multidisciplinary, trauma-informed team.
• Build meaningful experience in residential substance use disorder treatment.
• Support residents through recovery, skill-building, and day-to-day challenges.
• Work in an environment focused on dignity, safety, professional boundaries, and client-centered care.

What You'll Do

As a Substance Use Disorder Counselor, you'll provide direct support and counseling services within Epiphany Center's residential program.

• Provide trauma-informed support and substance use recovery services to residents.
• Supervise and support residents and their children during daily activities and routines.
• Facilitate and support recovery-focused groups, activities, and other program services.
• Provide crisis intervention and respond appropriately to resident needs and behavioral or safety concerns.
• Support residents in following program expectations and developing skills that promote recovery and stability.
• Maintain professional boundaries and protect resident confidentiality.
• Complete timely and accurate client documentation and required records.
• Use Epic to support required client documentation, medication-related workflows, and other program processes.
• Communicate relevant resident information to appropriate members of the treatment team and collaborate across shifts.
• Support medication-related procedures in accordance with program policies and training.
• Help maintain a safe, secure, and supportive residential environment.
• Support residents on both residential floors and provide coverage based on program needs.
• Participate in required staff meetings, trainings, and program activities.
• Operate agency vehicles and transport clients as required.
• Follow Epiphany Center policies, safety procedures, mandated reporting requirements, and trauma-informed practices.

Compensation & Schedule

Pay Range: $28.00–$31.00 per hour

Placement within the range is based on relevant experience, qualifications, and credentials.

Schedule:
Friday & Saturday: 6:45 a.m.–3:00 p.m.
Sunday & Monday: 2:45 p.m.–11:00 p.m.

Location: San Francisco, CA — On-Site

What You’ll Bring

• High school diploma or equivalent.
• At least 1 year of relevant experience in residential treatment, substance use disorder treatment, or a related setting.
• Current registration or certification as an alcohol and other drug (AOD) counselor through CAADE, CCAPP, or CADTP.
• Experience using Epic, completion of applicable Epic training, or the ability to successfully complete required Epic training.
• Valid California driver’s license and ability to meet applicable requirements for operating agency vehicles and transporting clients.
• CPR and First Aid certification, or ability to obtain required certification before beginning duties.
• Strong communication, documentation, interpersonal, and organizational skills.
• Ability to respond appropriately to crises and maintain sound professional judgment in a residential environment.
• Ability to maintain appropriate professional boundaries and client confidentiality.
• Ability to work effectively with residents, families, and multidisciplinary team members from diverse backgrounds.
• Ability to work the required Friday–Monday schedule.
• Ability to meet all applicable pre-employment and program requirements.