Substance Use Case Manager – Change Lives Through Recovery

Ascension Recovery Services; Cedar Falls (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Paid time off

Paid holidays

401(k) retirement plan

Employee Assistance Program

Job summary

Renewal Falls Recovery Center in Cedar Falls, IA is seeking a compassionate Substance Use Disorder Case Manager to support patients with practical needs and coordinated care throughout treatment, discharge, and ongoing recovery.

You will collaborate with an interdisciplinary team to help with housing, transportation, employment, benefits, healthcare, and connection to community resources, while maintaining thorough documentation and patient confidentiality.

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree in social work, human services, psychology, behavioral health, sociology, criminal justice, or a related field preferred.
• Experience in behavioral health, substance use disorder treatment, social services, healthcare, case management, community outreach, corrections, or human services preferred.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to maintain confidentiality and professional boundaries.

Responsibilities

• Complete case management assessments to identify patient needs, strengths, barriers, and available supports.
• Develop and maintain individualized case management goals in coordination with the patient and treatment team.
• Begin discharge and continuing-care planning early in the treatment process.
• Coordinate referrals and connections to appropriate community resources and services.
• Assist patients with accessing housing, transportation, employment resources, education, insurance, benefits, healthcare, and other social-service supports.
• Coordinate follow-up appointments with outpatient treatment providers, primary care, behavioral health providers, medication-assisted treatment providers, and other community resources.
• Assist patients with obtaining identification, insurance information, documentation, and other items needed for successful community transition.
• Support patients in navigating legal, probation, parole, child welfare, or other community-system requirements when appropriate and authorized.
• Communicate with outside providers and community partners in accordance with patient authorization and confidentiality requirements.
• Collaborate closely with counselors, therapists, medical staff, peer recovery support specialists, behavioral health technicians, and other members of the interdisciplinary team.
• Participate in treatment-team meetings and provide updates regarding discharge barriers, resource needs, and progress toward case management goals.
• Advocate for patients while encouraging independence, accountability, and self-advocacy.
• Help patients identify recovery-support resources, including peer support, mutual-help groups, recovery housing, transportation, and community-based services.
• Maintain accurate, timely, and complete case management documentation in the electronic medical record.
• Ensure releases of information and communication with outside parties are completed appropriately.
• Protect patient confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.
• Maintain appropriate professional boundaries with patients and community partners.
• Identify barriers that may place a patient's recovery, discharge plan, housing, or safety at risk and communicate concerns to the appropriate treatment-team member.
• Participate in staff meetings, supervision, training, quality-improvement activities, and other program initiatives.
• Perform other duties as assigned to support patient care and program operations.

Skills

Case management

Communication

Organization

Problem solving

Education

High school diploma or GED

Behavioral health degree

Job description

Renewal Falls Recovery Center in Cedar Falls, IA is seeking a compassionate Substance Use Disorder Case Manager to support patients with practical needs and coordinated care throughout treatment, discharge, and ongoing recovery.

You will collaborate with an interdisciplinary team to help with housing, transportation, employment, benefits, healthcare, and connection to community resources, while maintaining thorough documentation and patient confidentiality.