Substance Use Case Manager - Barre & Hartford

Lund Co; St. Johnsbury (VT); On-site; USD 28,929 - 39,950; Full time

Job summary

Lund Co.’s Regional Partnership Program seeks a dedicated Case Manager to support families, screen for substance use, and link clients to treatment across Barre and Hartford DCF offices in Vermont. The role coordinates referrals, addresses barriers like transportation and childcare, and liaises with DCF and providers to support engagement in services across homes, community spaces, and offices.

Lund offers a supportive team, ongoing training, competitive pay, and a commitment to equity and

Qualifications

• Minimum of an associate degree required; bachelor’s preferred.
• Experience providing case management in substance use, recovery, or mental health settings is preferred.
• AAP certificate or ability to test for certification within first year; Lund provides support.
• Experience working with families, in multidisciplinary teams, and knowledge of community resources is preferred.
• Maintain professional boundaries and client confidentiality per state/federal regulations.
• Proficient with technology: Microsoft Suite, EHRs, and video conferencing (Zoom/Teams).
• Valid VT driver’s license and reliable transportation; occasional statewide travel may be required.

Responsibilities

• Conduct substance use screenings and coordinate referrals to assessment and treatment providers.
• Link families to appropriate services and reduce barriers to engagement (transportation, childcare, stigma).
• Provide consultation and training to DCF staff on substance use and treatment services.
• Liaise between the treatment system and DCF Family Services across various settings (offices, community spaces, homes).

Skills

Associate degree

Bachelor's degree preferred

Case management

AAP certificate

Family services

Professional boundaries

Confidentiality

Microsoft Suite

Electronic Health Records

Zoom/Teams

Driver's license

Transportation

Travel

Education

Associate degree required

Bachelor's degree preferred

Tools

Microsoft Office/365

Electronic Health Records (EHR)

Video conferencing (Zoom/Teams)

Job description

Lund’s Regional Partnership Program (RPP) seeks a dedicated and driven Case Manager to support families, create meaningful change, and address substance use challenges in our communities. RPP Case Managers work out of local DCF Family Services offices to improve the well-being and permanency outcomes of children affected by parental substance misuse. This position provides support across both Barre and Hartford DCF offices, with times spent in each location varying based on referrals, caseloads and program needs. Flexibility, collaboration and the ability to build strong working relationships across multiple communities and teams are essential in this role.

In close collaboration with DCF staff, RPP Case Managers play a vital role at the front end of child protection, screening for problematic substance use, linking parents to appropriate treatment services, and addressing barriers to successful engagement. By increasing access to and participation in treatment, RPP Case Managers provide support at the individual level and across the broader care system, ensuring families receive the help they need to thrive.

This role conducts substance use screenings, coordinates referrals to assessment and treatment providers, and fosters treatment engagement by addressing transportation, childcare, or stigma barriers. Case managers provide consultation and training to DCF staff on substance use and treatment services while liaising between the treatment system and DCF Family Services. Services are delivered in various settings, including DCF offices, community spaces, and caregivers’ homes, ensuring that families receive support where they need it most.

The starting rate is $25/hour. For the full job description, click here.

Research shows that individuals from marginalized groups—such as BIPOC, LGBTQ+, women, people with disabilities, and those from working‑class backgrounds—often hesitate to apply for jobs unless they can see themselves meeting and performing every responsibility and requirement. However, many skills can be learned on the job.

What You Will Bring:

• Minimum of an associate degree required. A bachelor's degree in social work, counseling, or a human services field is preferred.
• Experience providing case management to persons in a substance use, recovery, or mental health treatment setting preferred.
• Apprentice Addiction Professional (AAP) certificate or the ability to test for certification within first year of employment. Financial support, clinical supervision, and training provided by Lund to obtain the AAP certificate.
• Experience working with families, in multidisciplinary teams, and knowledge of community resources preferred.
• Abilityto adhere to strong professional boundaries and maintain client confidentiality in line with state and federal regulations.
• Skilled in the use of technology, including Microsoft Suite programs, Electronic Health Records and video conferencing (Zoom and Teams)
• Regular attendance is necessary and essential to meeting the expectations of the job.
• Ability to maintain a valid VT Driver’s License and access to reliable transportation is required; occasional statewide travel may be required.

The successful completion of background and driving checks is a condition of employment.

Why Join Our Team at Lund

For over 132 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a safe, secure and loving environment for all Vermont children. As a multi-service nonprofit organization, Lund serves more than 5,000 individuals each year. Lund’s mission is to help children thrive by empowering families to break cycles of poverty, addiction and abuse. Lund offers hope and opportunity to families through education, treatment, family support and adoption.

At Lund, we celebrate our clients' and staff's unique strengths and talents, fostering a supportive, inclusive environment where collaboration thrives. Our work is rooted in a strengths-based approach, focusing on family-centered services, including lifelong adoption support and innovative residential and community treatment programs that address both treatment and parenting. Our team believes in creating a vibrant, fun, and community-oriented workplace, emphasizing professional growth through ongoing training and weekly supervision. We value employee well-being, offering staff-led initiatives for wellness, diversity, equity, and inclusion, as well as opportunities for work-life balance, with some positions offering flexible or hybrid schedules.

Lund provides competitive pay, paid training, and a comprehensive benefits package for benefits-eligible positions that includes health, dental, life, disability, retirement plans, generous time‑off accrual, 13 paid holidays, and wellness reimbursements, making Lund a place where you can thrive personally and professionally.

Lund does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, ancestry, place of birth, age, veteran status, disability, or any other characteristic protected by applicable law. EEO/AA