Subscription Renewals Sales Executive

Gettyimages; Chicago (IL); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Remote flexibility

Healthcare

Retirement benefits

Life insurance

Employee Stock Purchase Plan

Professional and leadership dev

Job summary

Getty Images is seeking a Subscription Renewals Sales Executive in Chicago to own the full renewals, expansions, and upsell cycle within a designated portfolio. You will partner with customers to understand objectives, increase adoption, and drive additional value and spend.

Responsibilities include negotiating renewals, expanding revenue through cross-sell, and maintaining accurate CRM data in Salesforce while developing growth plans that accelerate revenue and strengthen long-term partnerships.

Qualifications

• 3+ years of quota-carrying sales experience in renewals/upsell roles.
• Proven ability to grow revenue within existing accounts through cross-sell and upsell.
• Strong consultative selling, discovery, and business-value articulation skills.
• Ability to forecast, manage complex pipelines, and maintain CRM discipline.

Responsibilities

• Own the full sales cycle for renewals, expansions, and upsell opportunities within a designated customer portfolio.
• Partner with customers to understand business objectives, increase adoption, and identify new use cases.
• Lead renewal negotiations and commercial discussions to maximize customer value and revenue growth.
• Maintain accurate opportunity management, forecasting, and pipeline hygiene in Salesforce.
• Develop and execute account growth plans to accelerate revenue and strengthen long-term partnerships.

Skills

Renewals sales

Upsell & cross-sell

Consultative selling

Forecasting & pipeline

Relationship building

Negotiation

CRM discipline

Tools

Salesforce

CRM tools

Excel

Job description

• The Customer Success team works to maximize the lifetime value ofour unassigned annual subscribersby positioning premium Getty Images products as solutions to customer challenges and managing renewals
• The Subscription Renewals Sales Executive is a highly motivated, quota-carrying sales professional responsible for retaining, growing, and expanding revenue within an assigned customer portfolio
• You will own the full sales cycle for renewals, expansions, and upsell opportunities, partnering with customers to understand their business objectives, increase adoption, and identify new use cases that drive additional value and spend
• Own and drive all assigned renewal, expansion, and upsell opportunities within a designated customer portfolio
• Consistently meet or exceed quarterly and annual revenue targets through renewals, cross-sell, and upsell motions
• Proactively engages with clients throughout the customer lifecycle to optimize opportunity and reduce risk
• Conduct strategic discovery conversations to uncover customer challenges, business priorities, and growth opportunities
• Build multi-threaded relationships across customer organizations to identify new stakeholders, influencers, and decision-makers
• Proactively expand account penetration by increasing user adoption, identifying new use cases, and growing spend commitment
• Lead contract renewal negotiations and commercial discussions with a focus on maximizing customer value and revenue growth
• Partner with product specialists and cross-functional teams to develop tailored solutions that address customer needs and drive expansion
• Maintain accurate opportunity management, forecasting, and pipeline hygiene within Salesforce
• Develop and execute account growth plans that accelerate revenue and strengthen long-term customer partnerships
• What Success Looks Like:
• Relentless drive to achieve and exceed sales goals
• Strong growth mindset and resilience in the face of challenges
• Exceptional discovery and consultative selling capabilities
• Ability to uncover hidden opportunities and create value-driven sales strategies
• Confidence in negotiating and overcoming objections related to price, competition, and budget constraints
• Sense of urgency, strong accountability, and excellent time management
• Executive-level communication, presentation, and relationship-building skills
• Strategic thinking balanced with a bias for action and results

Benefits

• Work‑Life Balance and Remote Flexibility (dependent on region)
• Time‑Off for rest and recovery
• Well‑being programs and resources
• Global Employee Assistance Program
• Retirement benefits
• Life insurance
• Financual education and planning
• Healthcare Coverage and benefits
• Employee Stock Purchase Plan, subject to eligibility
• Professional and leadership development, mentoring, and learning programs
• Employee Resource Groups
• Team, local, and global morale‑building events and celebrations
• Open forums rooted in transparency
• Donation matching and volunteer days

This role is ideal for a consultative seller who thrives in a fast-paced environment, consistently exceeds targets, and views every customer interaction as an opportunity to uncover growth potential Success in this role requires a strong growth mindset, relentless curiosity, a passion for solution selling, and the ability to influence decision-makers through compelling business conversations Proven ability to identify and convert upsell and cross-sell opportunities within existing customer accounts Demonstrated success in account growth, expansion selling, renewals, or land-and-expand sales motions Proven ability to manage ambiguous, complex sales situations requiring creative problem-solving Growth mindset with a willingness to continuously learn, adapt, and improve performance Strong business acumen and ability to align solutions to customer objectives Highly competitive, self-motivated, and driven by achieving ambitious goals Ability to navigate complex customer organizations and build relationships with multiple stakeholders Strong consultative and solution-selling skills, including discovery, business value articulation, negotiation, and closing Experience forecasting, managing pipelines, and maintaining CRM discipline 3+ years of quota-carrying sales experience with a proven track record of consistently meeting or exceeding revenue targets Spanish fluency is an asset but not a requirement for this role