Subscription Lifecycle Coordinator

ConvergeOne, Inc.; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

ConvergeOne, Inc. is seeking a full-time Subscription Lifecycle Coordinator to drive strategic, solution-based selling and manage subscription processes while working remotely.

You will collaborate with sales teams to craft subscription strategies, handle customer inquiries, manage orders, and ensure compliance with company policies throughout the sales cycle. The role demands excellent communication and a proactive, customer-focused mindset.

Qualifications

• Bachelor's degree or equivalent in a business-related field.
• 1–3 years of sales or business experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Collaborates with sales teams to develop strategic sales approaches for subscriptions.
• Provides exceptional customer service by addressing inquiries and managing account issues related to subscriptions.
• Prepares and manages customer orders, ensuring accuracy and compliance with company policies throughout the sales cycle.

Skills

Sales

Customer service

Subscription management

Dashboards

Education

Bachelor's degree in business

Tools

Microsoft Office Suite

Job description

To enhance customer relationships and drive revenue growth, the full-time Subscription Lifecycle Coordinator will focus on strategic solution-based selling and subscription management while working remotely.

Key responsibilities

• Collaborates with sales teams to develop strategic sales approaches for subscriptions
• Provides exceptional customer service by addressing inquiries and managing account issues related to subscriptions
• Prepares and manages customer orders, ensuring accuracy and compliance with company policies throughout the sales cycle

Required qualifications

• Bachelor's degree or equivalent in a business-related field
• 1 - 3 years of sales or business experience
• Proficient in Microsoft Office Suite
• Knowledge of subscription dashboards and functions
• Ability to thrive in a fast-paced, high-volume environment