Remote Subscription Growth Specialist

ConvergeOne; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) Plan

Medical Coverage

Dental

Vision

Paid Parental Leave

Life Insurance

Disability Insurance

TeleHealth

Job summary

C1 is seeking a Subscription Lifecycle Coordinator (SLC) to strengthen relationships and drive revenue within the existing customer base. The role requires strategic, solution-based selling with a focus on subscriptions and processes, strong communication, and a driven, high-energy mindset.

The SLC will work with cross-functional teams, manage orders, and ensure accurate, timely delivery while growing knowledge of subscriptions and OEM promotions. Remote-friendly environment with US-based focus.

Qualifications

• Bachelor's degree or equivalent in a business-related subject.
• 1-3 years sales/business experience.
• Excellent communication and organizational skills.
• Proficient with Microsoft Office Suites.
• Ability to work in a fast paced, high volume environment.
• Exceptional listening, verbal, and written communication skills.
• Self-motivated, high energy, urgent.
• Ability to work independently and as part of a team.
• Absorb technical information and execute.
• Knowledge of Subscription dashboards and functions.
• Proficient in 3rd party manufacturer tools, business processes and sales engagement models.

Responsibilities

• Collaborates with Manager, Sales Support, Sales Directors, Account Executives & Solution Architects to determine strategic sales approaches for subscriptions.
• Provides excellent customer service by responding to information requests and troubleshooting subscription issues.
• Prepares subscription packages and quotes ensuring accuracy according to booking policies.
• Manages customer orders in CRM and coordinates with AE, Procurement, and Project Management throughout the sales cycle.
• Maximizes subscription profitability by leveraging OEM programs and promotions.
• Uses manufacturer tools to secure and maintain deal registration and/or special pricing.
• Sends orders and customer-facing documents to AE for review.
• Ensures order accuracy and alignment with company policies in pricing and discounts.

Skills

Communication

Organizational skills

Microsoft Office

Listening

Independent work

Team collaboration

Subscription knowledge

Education

Bachelor's degree or equivalent in business

Tools

Microsoft Office Suites

3rd party manufacturer tools

Job description

C1 is seeking a Subscription Lifecycle Coordinator (SLC) to strengthen relationships and drive revenue within the existing customer base. The role requires strategic, solution-based selling with a focus on subscriptions and processes, strong communication, and a driven, high-energy mindset.

The SLC will work with cross-functional teams, manage orders, and ensure accurate, timely delivery while growing knowledge of subscriptions and OEM promotions. Remote-friendly environment with US-based focus.