Subrogation Onsite Intake Specialist - De Pere

Claritev; De Pere (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Bonus opportunity

Job summary

Clarivet in De Pere, WI is seeking an Operation Support Specialist to assist the recovery team with subrogation-related tasks on site. Responsibilities include data entry, new case creation, mail processing, and claims review to support the Subrogation team.

The role requires 1+ year office experience, a 45 wpm typing speed, and strong communication. It is a high-risk position due to PHI exposure and emphasizes HIPAA compliance and cross-disciplinary collaboration.

Qualifications

• High School Diploma or GED with 1+ years of office experience.
• Typing speed of at least 45 wpm.
• On-site work at the De Pere, WI office.

Responsibilities

• Perform data entry and create new Subrogation cases.
• Review claims and prioritize daily workflow.
• Retrieve, image, and process incoming mail on site.
• Conduct ISO index searches and flag incidents for Subrogation Specialists.
• Generate IQ batches with guidance from the Subrogation Business Analyst.
• Access client systems to obtain claims and plan documents.
• Process outgoing mail and communications via email/fax/voicemail.
• Collaborate across disciplines while ensuring HIPAA compliance.
• Uphold company core competencies and values; handle PHI with care.
• Other duties as assigned in a high-risk PHI environment.

Skills

Typing 45 wpm

Office experience

Strong communication

Education

High School Diploma or GED

Tools

Microsoft Office 365

Scanners

Job description

JOB DESCRIPTION

Job Description

JOB DESCRIPTION

Must work onsite in De Pere, WI 54115. This is not a remote opportunity.

JOB REPORTS TO:

Support Services Supervisor

Job Summary

The position requires the Operation Support Specialist to assist the recovery team performing various duties when needed. The duties require an intermediate knowledge of the subrogation process. Responsibilities include sorting scanning incoming correspondence, data entry, and creating new Subrogation cases. Work must be performed on site in the De Pere office.

Job Role And Responsibilities

• Completing data entry and new case creation.
• Reviewing claims.
• Retrieving, imaging, and prioritizing the daily incoming mail (must be onsite to complete this work.)
• Performing ISO index searches and identifying accidents to refer to Subrogation Specialists.
• Generating and processing IQ batches with guidance for the Subrogation Business Analyst.
• Obtaining information such as claims and plan documents from client remote systems.
• Processing outgoing mail and certified mail.
• Processing incoming emails, faxes, and voicemails onto the Discovery Case Management system.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company's Core Competencies and values held within.
• Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Job Scope

The incumbent keeps the needs of external and internal customers as a priority when making decisions and taking action. The incumbent relies on established guidelines, policies, and procedures, allowing for little to no exercise of independent judgment. Accurate and timely processing of claim documents and requests directly impacts company revenue and client savings.

JOB REQUIREMENTS (Education, Experience, And Training)

• High School Diploma or GED with 1+ years of experience in an office environment, prefer experience in medical claims industry
• Typing skills of a minimum of 45 wpm
• Must be able to work on site at the De Pere Office
• The ability to ask questions to uncover the information needed
• Basic knowledge of working computers/scanners
• Strong communication and client interfacing skills
• Basic knowledge of the Microsoft Office 365 tools
• Required licensures, professional certifications, and/or Board certifications as applicable
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

Compensation

The salary range for this position is $19.50/Hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

About Us

Why Claritev?

Healthcare is complex. We help make it clearer.

What Guides Us

At Clarivet, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do - creating meaningful impact for our clients, communities, and each other.

About The Team

My Total Value

Clarivet's Global Total Rewards Philosophy - My Total Value - Is Grounded In Investing In Our Associates And Rewarding Performance. This Includes

• Competitive compensation and incentive opportunities (where eligible)
• Medical, dental, and vision coverage
• Life and disability coverage
• 401(k) with company match
• Employee stock purchase plan
• Flexible spending accounts and health savings accounts
• Paid time off and company holidays
• Paid parental leave
• Mental health resources
• Tuition reimbursement
• Financial planning resources
• Professional development opportunities

Our Commitment to Inclusion

At Clarivet, we believe diverse perspectives strengthen our teams and lead to better outcomes. We are committed to fostering an inclusive workplace where every associate feels respected, valued, and empowered to succeed.

Clarivet is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.