Subrogation & Insurance Recovery Case Analyst

Intellivo; Creve Coeur (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and/or视

401(k) retirement savings plan with기업매

Paid time off and paid holidays

Life insurance and disability coverage

Employee Assistance Program with legal

Job summary

Intellivo is seeking a Case Analyst/Legal Assistant to support health plan subrogation and third-party liability (TPL) recovery efforts. You will manage day-to-day administration, keep files organized, and ensure case progression while attorneys negotiate with carriers and liability insurers.

The role emphasizes responsiveness, communication, and execution, serving as the primary contact for inquiries and coordinating with carriers and attorneys to advance recovery cases.

Qualifications

• Associate degree required; Bachelor’s degree preferred or equivalent industry experience.
• Experience in insurance claims, health plan operations, subrogation, TPL, workers’ compensation, auto liability, or legal administration preferred.
• Familiarity working with carriers, TPAs, and liability insurers.
• Strong organizational skills and comfort handling high-volume claim files.
• Excellent written and verbal communication.
• Professional, service-oriented approach with external stakeholders.
• Ability to prioritize requests in a fast-moving environment.
• Detail-oriented and accurate with documentation.
• Proactive and dependable—anticipates needs and keeps the team informed.

Responsibilities

• Manage administrative tasks tied to active health plan subrogation and insurance recovery cases.
• Answer inbound calls and emails regarding TPL claims, liens, coverage questions, and documentation requests.
• Communicate professionally with plaintiff attorneys, insurance adjusters, claim representatives, and carriers.
• Send lien notices and updates, confirm receipt, and follow up on missing or pending materials.
• Prepare, organize, and route documentation for Team Leads and Attorneys handling negotiations.
• Monitor case status and flag coverage, liability, or timing concerns to the Team Lead.
• Maintain complete case notes and communication logs in claims and recovery systems.
• Support pod responsiveness standards and consistent health-plan client experience.
• Partner with Team Leads to identify file gaps and follow-ups prior to settlement.
• Track incoming reimbursement payments and elevate delays appropriately.

Skills

Organizational skills

Written communication

Verbal communication

Detail-oriented

Proactive

Prioritization

Education

Associate degree required

Bachelor’s degree preferred or equivalent experience

4+ years experience in related field

Job description

Intellivo is seeking a Case Analyst/Legal Assistant to support health plan subrogation and third-party liability (TPL) recovery efforts. You will manage day-to-day administration, keep files organized, and ensure case progression while attorneys negotiate with carriers and liability insurers.

The role emphasizes responsiveness, communication, and execution, serving as the primary contact for inquiries and coordinating with carriers and attorneys to advance recovery cases.