About The Role
Are you an experienced Dental Laboratory Technician looking to leverage your technical expertise beyond the bench? We are seeking a Subject Matter Expert (SME - Dental Laboratory Technology) to drive quality, elevate digital workflows, and provide expert technical leadership across our operations in Tampa, FL.
Key Responsibilities
Technical Leadership & Case Oversight
- Serve as the primary technical authority for fixed/removable restorations, high-aesthetic ceramics, orthodontic appliances, implant-supported frameworks (including All-on-X), and surgical guides.
- Review treatment plans, case designs, and final fabrications to guarantee high precision and aesthetic quality.
Digital Workflows & Process Innovation
- Guide and refine digital lab operations, including CAD design, CAM milling, 3D printing, and intraoral scan integrations.
- Research, test, and implement cutting-edge materials, technologies, and equipment to enhance lab efficiency and product standards.
Quality Assurance & Problem Solving
- Conduct root-cause analyses for remakes, product failures, and customer feedback; implement sustainable corrective actions.
- Perform process audits and establish standardized guidelines, material requirements, and quality control benchmarks.
- Ensure all lab workflows strictly comply with FDA, OSHA, and regulatory standards.
Cross-Functional Collaboration & Support
- Provide high-level technical support and consultation to internal technicians, customer service teams, and external dental practices.
- Partner with product development teams to lead pilot testing, trials, and launches for new materials and services.
Qualifications & Experience
- Dental Lab Expertise: Proven hands-on experience in dental laboratory technology, restorative aesthetics, and complex implant prosthetics.
- Digital Proficiency: Strong expertise in CAD/CAM design software, 3D printing technologies, and digital laboratory workflows.
- Problem-Solving Skills: Demonstrated ability to perform root-cause analysis and execute effective corrective/preventive actions (CAPA).
- Communication & Autonomy: Excellent verbal and written communication skills with the self-direction needed to manage projects and meet deadlines with minimal oversight.
- Compliance Knowledge: Familiarity with FDA and OSHA regulations governing dental laboratories.
Work Environment & Expectations
- Maintain accurate technical documentation and procedural records.
- Foster a collaborative environment centered on continuous improvement, quality, and clinician satisfaction.