SU - Operations Manager

Somewhere; United States; Remote; USD 56,000 - 112,000; Full time

Job summary

Somewhere is seeking a results-driven Operations Manager for a fully remote role within a growing U.S.-based company. You will oversee day-to-day operations, optimize processes, and drive efficiency to support scalable growth across functions.

In this role, you will manage capacity planning, monitor metrics, and lead cross-functional initiatives with a focus on KPIs and continuous improvement, all while operating effectively in a remote environment.

Qualifications

• 2+ years managing operations in a similar role.
• Strong organizational and problem-solving skills.
• Ability to analyze data and develop actionable strategies.
• Experience coordinating multiple tasks in a fast-paced environment.
• Mentor leaders to achieve KPIs.
• Excellent communication and collaboration skills.
• Proficiency with operations tools and software.
• Experience working effectively in a remote setting.

Responsibilities

• Help run daily operations for a U.S.-based small business, ensuring efficiency and productivity across all areas
• Manage capacity planning as well as utilization to support the achievement of business targets, volumes and operational budgets
• Develop and implement operational policies and procedures to improve workflow and performance
• Monitor and analyze operational metrics to identify areas for improvement
• Collaborate with cross-functional teams to support company goals and initiatives
• Identify and troubleshoot operational issues, providing timely solutions to minimize disruptions
• Measure, asses and report on the performance of teams against targets and industry norms
• Support the development and execution of company strategies to drive growth and success
• Foster a culture of continuous improvement within the team

Skills

Operations management

Remote work

Data analysis

Process improvement

Stakeholder communication

Leadership/mentoring

Tools

Operations tools and software

Job description

This is a full-time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day-to-day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s growth initiatives.

Qualifications

• More than 2 years of experience as an Operations Manager or Client Success in a similar role
• Strong organizational, problem-solving, and decision-making skills
• Able to analyze data and formulate strategies in line with the required outcome
• Proven ability to manage multiple tasks and priorities in a fast-paced environment
• Coach, Manage and Mentor leaders within the business to achieve KPIs
• Excellent communication and interpersonal skills
• Proficiency in operational management tools and software
• Ability to work effectively in a remote setting

Responsibilities

• Help run daily operations for a U.S.-based small business, ensuring efficiency and productivity across all areas
• Manage capacity planning as well as utilization to support the achievement of business targets, volumes and operational budgets
• Develop and implement operational policies and procedures to improve workflow and performance
• Monitor and analyze operational metrics to identify areas for improvement
• Collaborate with cross-functional teams to support company goals and initiatives
• Identify and troubleshoot operational issues, providing timely solutions to minimize disruptions
• Measure, asses and report on the performance of teams against targets and industry norms
• Support the development and execution of company strategies to drive growth and success
• Foster a culture of continuous improvement within the team

Compensation

$ 5,000 - $ 10,000 per month, paid in USD depending on experience.

Details

• Independent contractor agreement paid 2x monthly.
• Client has a desire for long term commitment.