Stylist

Brobston Group; Town of Florida (NY); On-site; USD 35,000 - 52,000; Full time

Job summary

Brobston Group is seeking a personable Stylist in New York to welcome clients and act as a trusted advisor, delivering a personalized luxury shopping experience. The role focuses on building lasting client relationships, supporting sales and CRM goals, and maintaining an impeccable store environment through attentive client service and collaboration with the team.

You will engage high-value clients, leverage clienteling tools, and contribute to omnichannel selling in a fast-paced luxury setting.

Qualifications

• Demonstrated ability to deliver excellent customer service and build client relationships.
• Ability to contribute to sales, KPI, and CRM goals and work collaboratively with colleagues and managers.
• Commitment to maintaining a polished appearance and an impeccable store environment.

Responsibilities

• Provide exceptional service and develop long-term client relationships through personalized outreach and clienteling tools.
• Capture client information, maintain customer notes, and support relationships with high-value clients.
• Work toward individual and store sales, KPI, and CRM targets, using omnichannel services to grow sales.
• Complete training and participate in commercial activities while staying informed about local competitors.
• Maintain store and back-of-house standards, participate in inventories, and support after-sales service and follow-up.
• Follow company policies and standards and communicate needed store repairs to management.

Skills

Customer service

Client relationships

Sales collaboration

Omnichannel service

Job description

Summary

The Stylist welcomes clients and serves as a trusted advisor, delivering a personalized luxury shopping experience. The role builds lasting client relationships, supports sales and CRM goals, and contributes to an impeccable store environment.

Responsibilities

• Provide exceptional service and develop long-term client relationships through personalized outreach and clienteling tools.
• Capture client information, maintain customer notes, and support relationships with high-value clients.
• Work toward individual and store sales, KPI, and CRM targets, using omnichannel services to grow sales.
• Complete training and participate in commercial activities while staying informed about local competitors.
• Maintain store and back-of-house standards, participate in inventories, and support after-sales service and follow-up.
• Follow company policies and standards and communicate needed store repairs to management.

Requirements

• Demonstrated ability to deliver excellent customer service and build client relationships.
• Ability to contribute to sales, KPI, and CRM goals and work collaboratively with colleagues and managers.
• Commitment to maintaining a polished appearance and an impeccable store environment.