Stylist

Brobston Group; Costa Mesa (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Brobston Group in Costa Mesa is seeking a Luxury Stylist to welcome guests and deliver a personalized shopping experience. You will build lasting client relationships, support sales performance, and help maintain a pristine store environment.

You will use clienteling tools and CRM data to engage with clients, participate in training and commercial activities, and ensure excellent after-sales service. Collaboration with colleagues and managers to uphold store standards is essential.

Qualifications

• Provide excellent customer service and contribute to strong business performance.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships through personalized outreach and clienteling tools.
• Capture client information, maintain customer notes, and engage with CRM, sales, and KPI targets.
• Use omnichannel services to support sales and participate in training and commercial activities.
• Maintain an impeccable store environment, support store and back-of-house standards, and participate in inventories.
• Support after-sales clients and follow up to ensure excellent service.

Skills

Customer service

Tools

CRM

Job description

Summary

The Stylist welcomes guests and serves as a trusted advisor, delivering a personalized luxury shopping experience. The role builds lasting client relationships, supports sales performance, and contributes to the smooth operation of the store.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships through personalized outreach and clienteling tools.
• Capture client information, maintain customer notes, and engage with CRM, sales, and KPI targets.
• Use omnichannel services to support sales and participate in training and commercial activities.
• Maintain an impeccable store environment, support store and back-of-house standards, and participate in inventories.
• Support after-sales clients and follow up to ensure excellent service.

Requirements

• Ability to provide excellent customer service and contribute to strong business performance.
• Ability to work collaboratively with colleagues and managers while maintaining store standards.