Style & Service Sales Advisor

H&M; Concord (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Comprehensive benefits

Job summary

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service and guide customers through in-store shopping. You will use fashion knowledge to inform customers and actively support garment care, presentation, and store operations.

You will work with the team to ensure a clean, organized, and engaging shopping environment. This role emphasizes customer engagement, loyalty program promotion, and collaboration with store management to achieve sales targets while

Qualifications

• Demonstrated ability to deliver excellent customer service
• Strong communication and interpersonal skills
• Comfort discussing fashion trends and products with customers
• Proactive in promoting loyalty programs and sustainability initiatives
• Experience working in fast-paced, collaborative retail environments
• Willingness to learn and follow store procedures and policies

Responsibilities

• Provide excellent customer service and guide customers through the store and omnichannel experiences
• Engage with customers to deliver a personalized shopping experience
• Promote and sell products based on fashion trends and customer needs
• Actively promote the Hello Member loyalty app and sustainability initiatives
• Represent the H&M brand positively in all customer interactions
• Assist management in actions to reach sales targets
• Support with garment care, back-of-house duties, and visual merchandising

Skills

Customer service

Communication

Teamwork

Sales drive

Fashion knowledge

Job description

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service and guide customers through in-store shopping. You will use fashion knowledge to inform customers and actively support garment care, presentation, and store operations.

You will work with the team to ensure a clean, organized, and engaging shopping environment. This role emphasizes customer engagement, loyalty program promotion, and collaboration with store management to achieve sales targets while