Style-Forward Sales Associate: Memorable Customer Moments

URBN Urban Outfitters, Inc.; Salem (NH); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Anthropologie in Salem, NH is seeking a Sales Associate to deliver a genuine and personalized shopping experience. You will engage customers, share product suggestions, and help guests find sizes and colors while using technology to place orders when items aren’t in store.

You will collaborate with team members, participate in store initiatives, maintain the visual standards, and support omni-channel fulfillment while keeping stock levels in check.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with customers in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Job description

Anthropologie in Salem, NH is seeking a Sales Associate to deliver a genuine and personalized shopping experience. You will engage customers, share product suggestions, and help guests find sizes and colors while using technology to place orders when items aren’t in store.

You will collaborate with team members, participate in store initiatives, maintain the visual standards, and support omni-channel fulfillment while keeping stock levels in check.