Customer-Experience Fashion Associate (Employee Discounts)

URBN Urban Outfitters, Inc.; Hingham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

Anthropologie in the United States is seeking a Sales Associate at our Hingham, MA store to drive sales by delivering a genuine and unique customer experience. You will help shoppers find items and provide styling suggestions, enhancing the in-store journey.

The role emphasizes teamwork, product knowledge sharing, and supporting omni-channel fulfillment while maintaining store standards. Flexible hours including nights, weekends, and holidays are required.

Qualifications

• Anthro brand familiarity and customer service experience
• Team-oriented approach and willingness to collaborate
• Ability to work flexible hours including nights, weekends, and holidays

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Anthro brand fan

Customer service

Team player

Job description

Anthropologie in the United States is seeking a Sales Associate at our Hingham, MA store to drive sales by delivering a genuine and unique customer experience. You will help shoppers find items and provide styling suggestions, enhancing the in-store journey.

The role emphasizes teamwork, product knowledge sharing, and supporting omni-channel fulfillment while maintaining store standards. Flexible hours including nights, weekends, and holidays are required.