Style & Customer Experience Specialist

Brobston Group; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Brobston Group is seeking a friendly Retail Associate to guide customers with gracious service, fashion styling, and product knowledge in-store and online. You will build long-term client relationships, identify needs, promote loyalty programs, use technology to support interactions, and assist with merchandising and store operations.

A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Ability to guide customers with gracious service and product knowledge.
• Flexible schedule including evenings, weekends, and holidays.
• Comfort with using technology to support client interactions.

Responsibilities

• Create seamless and enjoyable in-store and online customer experiences.
• Build and cultivate customer relationships, identify needs, and drive sales.
• Promote loyalty programs and use technology to support client interactions.
• Support merchandising, fulfillment, floor standards, and fitting room upkeep.

Skills

Customer service

Sales

Fashion knowledge

Tech literacy

Education

High school diploma or equivalent

Tools

POS systems

Job description

Brobston Group is seeking a friendly Retail Associate to guide customers with gracious service, fashion styling, and product knowledge in-store and online. You will build long-term client relationships, identify needs, promote loyalty programs, use technology to support interactions, and assist with merchandising and store operations.

A flexible schedule including evenings, weekends, and holidays is required.