Fashion Sales & Customer Experience Specialist

Brobston Group; Newton (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Brobston Group is seeking a Sales Associate to guide customers with gracious service, fashion advice, and product knowledge. This role builds lasting relationships in-store and online while supporting sales and an excellent shopping experience.

The position requires a high school diploma or equivalent, strong interpersonal skills, and the ability to stand, walk, and lift up to 25 pounds. Flexible scheduling including weekends and holidays is expected.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Creative, strategic approach to identifying and satisfying customer needs.
• Ability to read and interpret instructional documents.
• Flexible retail schedule including days, evenings, weekends and holidays.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Responsibilities

• Create an easy, seamless in-store and online experience and build customer relationships.
• Drive sales with in-store and online clients using available technology.
• Participate in merchandising and operational duties, including maintaining the sales floor and fulfillment support.
• Share information about loyalty programs and assist customers throughout their shopping experience.

Skills

Interpersonal skills

Customer service

Communication

Team collaboration

Flexible schedule

Education

High school diploma or equivalent

Job description

Brobston Group is seeking a Sales Associate to guide customers with gracious service, fashion advice, and product knowledge. This role builds lasting relationships in-store and online while supporting sales and an excellent shopping experience.

The position requires a high school diploma or equivalent, strong interpersonal skills, and the ability to stand, walk, and lift up to 25 pounds. Flexible scheduling including weekends and holidays is expected.