Style & Customer Experience Advocate

LOFT; East Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Grand Rapids, MI is seeking a Sales Associate to welcome customers, offer personalized styling, and help keep the store looking attractive and well stocked.

You will collaborate with the team to create memorable shopping experiences, share product knowledge, and use technology to support seamless omnichannel service. Flexibility for evenings, weekends, and holidays is preferred as part of a dynamic retail environment.

Qualifications

• Experience in customer-focused roles preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Guide customers through their shopping journey with personalized styling recommendations.
• Keep the store organized and visually appealing to impress customers.
• Share product knowledge and recommendations to help styles and upsell.
• Provide a seamless omnichannel experience using available store tools and technology.

Skills

Customer service

Sales

Hospitality

POS technology

Tools

POS system

Job description

LOFT in Grand Rapids, MI is seeking a Sales Associate to welcome customers, offer personalized styling, and help keep the store looking attractive and well stocked.

You will collaborate with the team to create memorable shopping experiences, share product knowledge, and use technology to support seamless omnichannel service. Flexibility for evenings, weekends, and holidays is preferred as part of a dynamic retail environment.