Style & Customer Experience Specialist

LOFT Outlet; Jeffersonville (OH); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

KnitWell Group affiliation

Job summary

LOFT Outlet in Jeffersonville, OH is seeking a Sales Associate to be the brand ambassador on the sales floor. You will connect with customers, offer personalized styling recommendations, and help keep the store looking beautiful with organized merchandise.

You will collaborate with your team to deliver authentic shopping experiences, use POS technology, and support our omnichannel environment. The role requires a hospitality mindset, strong customer service, and flexible availability including

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Tech proficient and ability to operate a point‑of‑sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

Team collaboration

Technology proficiency

Tools

Point-of-sale system

Job description

LOFT Outlet in Jeffersonville, OH is seeking a Sales Associate to be the brand ambassador on the sales floor. You will connect with customers, offer personalized styling recommendations, and help keep the store looking beautiful with organized merchandise.

You will collaborate with your team to deliver authentic shopping experiences, use POS technology, and support our omnichannel environment. The role requires a hospitality mindset, strong customer service, and flexible availability including